Bigeye Trust Center

generated: '2026-08-02'
method: searched
probe: true
source: https://www.bigeye.com/platform/security
url: https://www.bigeye.com/platform/security
alternate_urls:
- url: https://trust.bigeye.com/
  status: 200
  note: >-
    A trust.bigeye.com host resolves and returns 200, but the page is a
    client-rendered shell that exposes no certification names, no document
    request flow and no disclosure policy to an anonymous fetch. The
    substantive, machine-readable compliance content lives on the two URLs
    recorded above.
- url: https://docs.bigeye.com/docs/security-and-compliance
  status: 200
  role: primary detail page
certifications:
- id: soc2-type-2
  name: SOC 2 Type 2
  evidence: '"SOC 2 Type 2 Report" listed under Security Certification; "Bigeye is
    a fully managed SOC 2 and ISO 27001 compliant SaaS application."'
- id: iso-27001
  name: ISO 27001
  evidence: '"ISO 27001 Certification" listed under Security Certification.'
reports_available_on_request:
- SOC 2 Type 2 report
- Penetration test report
- Data Processing Addendum (DPA)
controls:
  hosting: AWS
  encryption_at_rest: AES-256 (AWS-managed RDS)
  encryption_in_transit: TLS v1.2 or higher
  sso_provider: Auth0
  enterprise_sso: [Okta, Ping Identity, Azure AD]
  private_networking: AWS PrivateLink (Bigeye Enterprise)
  waf: AWS WAF Security Automation
  background_checks: Checkr
  penetration_testing: annual, third party, application layer
  data_minimization: >-
    Bigeye extracts only aggregate statistics, query logs and metadata; raw data
    never leaves the customer's production environment. Warehouse connections
    use read-only service accounts over JDBC.
  credential_handling: >-
    Direct-connection credentials are encrypted at rest on Bigeye's AWS
    infrastructure and are not accessible to Bigeye engineers. Agent-connection
    credentials never leave the customer's infrastructure.
security_contact: security@bigeye.com
evidence:
- source: https://www.bigeye.com/platform/security
  fetched: '2026-08-02'
  http_status: 200
  keywords: [soc 2, soc2, iso 27001, penetration, encryption, security@]
- source: https://docs.bigeye.com/docs/security-and-compliance
  fetched: '2026-08-02'
  http_status: 200
  keywords: [soc 2 type 2 report, iso 27001 certification, aws, checkr, auth0, aes-256,
    aws waf]