American Express Global Business Travel · Vulnerability Disclosure
Amex Gbt Vulnerability Disclosure
Vulnerability disclosure
American Express Global Business Travel runs a coordinated vulnerability disclosure program on Hackerone. A dedicated security contact is published.
TravelUnited StatesCorporate TravelTravel ManagementBusiness TravelDistributionBookingAviationHotelsRailCar RentalExpenseDuty of CareReporting
Program: Hackerone
Disclosure Policy
Policy
Policy
Security Contact
Contact
amexgbt@responsibledisclosure.com
Source
Vulnerability Disclosure
generated: '2026-07-28'
method: searched
probe: true
notes: >-
Amex GBT runs a named, public vulnerability disclosure programme. It is published as web pages
rather than as an RFC 9116 security.txt, and every page is behind the same Cloudflare bot gate
that blocks the rest of the estate - so the URLs below returned 403 to automated clients and
their content was confirmed from indexed page content rather than from a 200. DNS resolution
independently confirms the disclosure host is a real, dedicated Zendesk instance
(amexgbt.responsibledisclosure.com -> amexgbtrd.zendesk.com), which is not something that exists
by accident. The 0-working/probe-security-programs.py probe returned "vdp=none" because it
requires keyword-bearing 200 bodies; that is a probe limitation against Cloudflare, not evidence
of absence, and this file supersedes it.
policy:
- https://amexgbt.responsibledisclosure.com/hc/en-us
- https://www.amexglobalbusinesstravel.com/bugcrowd/
contact:
- amexgbt@responsibledisclosure.com
programs:
- name: Amex GBT Responsible Disclosure
url: https://amexgbt.responsibledisclosure.com/hc/en-us
platform: responsibledisclosure.com (Synack)
type: vulnerability-disclosure-program
contact: amexgbt@responsibledisclosure.com
commitments:
- Acknowledgement of receipt within 48 business hours of submission.
- >-
Safe harbour - "GBT will not take legal action against, or suspend or terminate the accounts
of, researchers who discover and report security vulnerabilities in accordance with this
Responsible Disclosure Policy."
probe: {status: 403, note: Cloudflare/Zendesk gate to automated clients}
dns: amexgbtrd.zendesk.com (216.198.53.11, 216.198.54.11)
- name: AMEX - Global Business Travel Vulnerability Disclosure Program
url: https://www.amexglobalbusinesstravel.com/bugcrowd/
platform: Bugcrowd
type: vulnerability-disclosure-program
probe: {status: 403, note: Cloudflare gate}
note: >-
A Bugcrowd engagement page for amexgbt-vdp is indexed but returned 404 on direct fetch, which
is consistent with a private or relocated engagement. The Amex GBT-hosted /bugcrowd/ landing
page is treated as the citable surface.
bounty: false
bounty_note: >-
Both programmes are disclosure programmes; no published reward table or bounty range was found.
security_txt:
found: false
confirmed_absent: false
probes:
- {url: 'https://apis.egencia.com/.well-known/security.txt', status: 403}
- {url: 'https://www.egencia.com/.well-known/security.txt', status: 403}
- {url: 'https://www.amexglobalbusinesstravel.com/.well-known/security.txt', status: 403}
note: >-
All three hosts return a Cloudflare interstitial for the path rather than an origin 404, so
absence could not be confirmed. Recorded as blocked, not as missing.
corroboration:
note: >-
The eight @egencia-scoped npm packages found in the prior enrichment round all carry the
description "This is created as a POC for synack. Please do not use this" - dependency-confusion
proof-of-concept placeholders published in connection with a Synack engagement. That is
independent corroboration that the Synack-operated responsible disclosure programme recorded
here is live and exercised, and it is why those packages are NOT client SDKs.
source: packages/amex-gbt-packages.yml
unrelated_programs:
- name: American Express (the card issuer) HackerOne programme
url: https://hackerone.com/americanexpress
note: >-
A different corporate entity. American Express Global Business Travel has been a separate
company since 2014 and is NYSE-listed as GBTG. Deliberately NOT recorded as Amex GBT's
programme.
evidence:
- {source: 'https://amexgbt.responsibledisclosure.com/hc/en-us', kind: disclosure-portal, status: 403, dns_confirmed: true}
- {source: 'https://www.amexglobalbusinesstravel.com/bugcrowd/', kind: bug-bounty-landing-page, status: 403}
related:
- security/amex-gbt-domain-security.yml
- well-known/amex-gbt-well-known.yml
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