emailThreadSendReply

{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "https://raw.githubusercontent.com/api-evangelist/zoho/main/json-schema/zoho-email-thread-send-reply-schema.json",
  "title": "emailThreadSendReply",
  "x-generated": "2026-10-04",
  "x-method": "derived",
  "x-generator": "derive-json-schema.py",
  "x-source": "openapi/zoho-thread-api-openapi.yml#/components/schemas/emailThreadSendReply",
  "additionalProperties": false,
  "allOf": [
    {
      "$ref": "./Thread.json#/components/schemas/commonSendReplyJson"
    },
    {
      "type": [
        "null",
        "object"
      ],
      "properties": {
        "ticketStatus": {
          "type": [
            "string",
            "null"
          ],
          "description": "Status of the ticket. Includes the custom statuses configured in your help desk portal.",
          "x-dynamic-enum": true
        },
        "attachmentIds": {
          "type": [
            "null",
            "array"
          ],
          "items": {
            "type": [
              "string",
              "null",
              "integer"
            ],
            "format": "int64",
            "pattern": "([0-9]+)"
          },
          "uniqueItems": false
        },
        "to": {
          "type": [
            "string",
            "null"
          ],
          "description": "To email ID in the thread, applicable only for @EMAIL@ channel",
          "maxLength": 13000,
          "minLength": 0,
          "pattern": "(^((.*?)((<)*?[a-zA-Z0-9]([\\w\\-.+]*)@([\\w\\-.]*)(\\.[a-zA-Z]{2,22}(.[a-zA-Z]{2}){0,2})(>)*?(\\s)*((,|;)\\s*)?))+|^$)"
        },
        "fromEmailAddress": {
          "type": [
            "string",
            "null"
          ],
          "description": "Mandatory parameter for creating an email thread. Applicable for @EMAIL@, @ONLINE_CHAT@, @OFFLINE_CHAT@, @CUSTOMERPORTAL@, and @FORUMS@ channels.",
          "maxLength": 300,
          "minLength": 0,
          "pattern": "^[a-zA-Z0-9\\_]([a-zA-Z0-9\\_\\+\\-\\.\\'&]*)@(?=.{4,256}$)(([a-zA-Z0-9]+)(([\\-\\_]*[a-zA-Z0-9])*)[\\.])+[a-zA-Z]{2,22}$"
        },
        "contentType": {
          "type": [
            "string",
            "null"
          ],
          "description": "Formatting type of the content. Applicable only for the @EMAIL@ channel. Values supported are @html@ and @plainText@ (default).",
          "enum": [
            "html",
            "plainText",
            "text/html"
          ],
          "maxLength": 100,
          "minLength": 0
        },
        "isForward": {
          "type": [
            "boolean",
            "null"
          ],
          "description": "Key that returns if the thread was sent as a forward. Applicable only for the @EMAIL@ channel."
        }
      }
    },
    {
      "type": "object"
    },
    {
      "type": "object"
    },
    {
      "type": "object",
      "required": [
        "channel",
        "content",
        "fromEmailAddress"
      ]
    }
  ]
}