WrapUpResourceRequest

{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "#/components/schemas/WrapUpResourceRequest",
  "title": "WrapUpResourceRequest",
  "description": "Request body for wrapping up a task.",
  "properties": {
    "auxCodeId": {
      "description": "Auxiliary codes are status codes which an agent can select in Webex Contact Center Agent Desktop. They are of two types: ```Idle``` and ```Wrap-Up``` codes, and every agent profile must have one of each for the agent to use. Idle codes are used to explain an agent's unavailability to take customer contacts, such as during a lunch break or a meeting. Wrap-up codes indicate the result of customer contacts, such as successful resolution or escalation of the contact. Creating and managing auxiliary codes requires an administrator role and the appropriate cjp:config_write or cjp:config_read scopes, maximum length 36 characters.",
      "type": "string",
      "example": "AXUH3oN12eV-WekpnDpl"
    },
    "wrapUpReason": {
      "description": "Every wrap up reason will have an unique auxillary code. Use this field to specify the reason for wrapping up the call, maximum length 128 characters.",
      "type": "string",
      "example": "Sales"
    }
  },
  "required": [
    "wrapUpReason",
    "auxCodeId"
  ],
  "type": "object"
}