Webex · Schema

viewableStatistics

CallingCollaborationCommunicationsEnterpriseMessagingVideo Conferencing

Properties

Name Type Description
organizationId string ID of the contact center organization. It is required to define for the following operations - All bulk save operations
id string ID of this contact center resource. It should not be specified when creating a new resource. However, it is mandatory when updating a resource.
version integer The version of this resource. For a newly created resource, it will be 0 unless specified otherwise.
agentStats boolean Indicates whether you want the agents to view their personal statistics in Agent Desktop or not.
accessQueueStats string This setting controls whether the agent can view statistics for all or some queues in the Agent Personal Statistics tab.It can take one of these values: ALL — To enable the agent to display statistics
contactServiceQueues array This setting should be specified when Access Queue Statistics is SPECIFIC.
loggedInTeamStats boolean Indicates whether the agent can view statistics for the team or not.
accessTeamStats string This setting controls whether the agent can view statistics for all or some teams in the Agent Personal Statistics tab.It can take one of these values: ALL — To enable the agent to display statistics
teams array This setting should be specified when Access Team Statistics is SPECIFIC.
createdTime integer Creation time(in epoch millis) of this resource.
lastUpdatedTime integer Time(in epoch millis) when this resource was last updated.
View JSON Schema on GitHub

JSON Schema

webex-viewablestatistics-schema.json Raw ↑
{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "#/components/schemas/viewableStatistics",
  "title": "viewableStatistics",
  "required": [
    "accessQueueStats",
    "accessTeamStats"
  ],
  "type": "object",
  "properties": {
    "organizationId": {
      "maxLength": 36,
      "minLength": 32,
      "pattern": "^[0-9a-fA-F]{8}-?[0-9a-fA-F]{4}-?[0-9a-fA-F]{4}-?[0-9a-fA-F]{4}-?[0-9a-fA-F]{12}$",
      "type": "string",
      "description": "ID of the contact center organization. It is required to define for the following operations - All bulk save operations",
      "format": "uuid",
      "example": "f53c8b54-46ca-43f6-ba05-08426a46e23d"
    },
    "id": {
      "type": "string",
      "description": "ID of this contact center resource. It should not be specified when creating a new resource. However, it is mandatory when updating a resource.",
      "example": "93912f11-6017-404b-bf14-5331890b1797"
    },
    "version": {
      "type": "integer",
      "description": "The version of this resource. For a newly created resource, it will be 0 unless specified otherwise.",
      "format": "int32",
      "example": 1
    },
    "agentStats": {
      "type": "boolean",
      "description": "Indicates whether you want the agents to view their personal statistics in Agent Desktop or not.",
      "example": true
    },
    "accessQueueStats": {
      "type": "string",
      "description": "This setting controls whether the agent can view statistics for all or some queues in the Agent Personal Statistics tab.It can take one of these values:\n\nALL \u2014  To enable the agent to display statistics for all queues.\n\nSPECIFIC \u2014 Select Queues drop-down list to enable the agent to display statistics for specific queues.\n\nNONE \u2014 To prevent the agent from displaying queue statistics.\n\n",
      "example": "SPECIFIC",
      "enum": [
        "SPECIFIC",
        "ALL",
        "PROVISIONED_VALUE",
        "NONE"
      ]
    },
    "contactServiceQueues": {
      "uniqueItems": true,
      "type": "array",
      "description": "This setting should be specified when Access Queue Statistics is SPECIFIC.",
      "example": [
        "apim_queue_516789",
        "apim_queue_6123456"
      ],
      "items": {
        "type": "string",
        "description": "This setting should be specified when Access Queue Statistics is SPECIFIC.",
        "example": "[\"apim_queue_516789\",\"apim_queue_6123456\"]"
      }
    },
    "loggedInTeamStats": {
      "type": "boolean",
      "description": "Indicates whether the agent can view statistics for the team or not.",
      "example": true
    },
    "accessTeamStats": {
      "type": "string",
      "description": "This setting controls whether the agent can view statistics for all or some teams in the Agent Personal Statistics tab.It can take one of these values:\n\nALL \u2014  To enable the agent to display statistics for all teams.\n\nSPECIFIC \u2014 Select Teams drop-down list to enable the agent to display statistics for specific teams.\n\nNONE \u2014 To prevent the agent from displaying teams statistics.\n\n",
      "example": "SPECIFIC",
      "enum": [
        "SPECIFIC",
        "ALL",
        "PROVISIONED_VALUE",
        "NONE"
      ]
    },
    "teams": {
      "uniqueItems": true,
      "type": "array",
      "description": "This setting should be specified when Access Team Statistics is SPECIFIC. ",
      "example": [
        "apim_team_516789",
        "apim_team_6123456"
      ],
      "items": {
        "type": "string",
        "description": "This setting should be specified when Access Team Statistics is SPECIFIC. ",
        "example": "[\"apim_team_516789\",\"apim_team_6123456\"]"
      }
    },
    "createdTime": {
      "type": "integer",
      "description": "Creation time(in epoch millis) of this resource.",
      "format": "int64",
      "readOnly": true,
      "example": 1617536244000
    },
    "lastUpdatedTime": {
      "type": "integer",
      "description": "Time(in epoch millis) when this resource was last updated.",
      "format": "int64",
      "readOnly": true,
      "example": 1617536244000
    }
  }
}

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