Webex · Schema

SkillBasedCSQDTO

Skill-based Contact Service Queue data transfer object.

CallingCollaborationCommunicationsEnterpriseMessagingVideo Conferencing

Properties

Name Type Description
organizationId string ID of the contact center organization. This field is required for all bulk save operations.
id string ID of this contact center resource.
version integer The version of this resource. For a newly created resource, it will be 0 unless specified otherwise.
channelType string The channel type of the queue.
name string Name of the Contact Service Queue.
skillScore integer The skill score for matching this queue.
qsrType string The queue skill requirement type.
dynamicSkillScore integer The dynamic skill score for matching this queue.
skillProfileSkillsMatch boolean Indicates whether the skill profile skills match.
dynamicSkillsMatch boolean Indicates whether the dynamic skills match.
createdTime integer This is the created time of the entity.
lastUpdatedTime integer This is the updated time of the entity.
View JSON Schema on GitHub

JSON Schema

webex-skillbasedcsqdto-schema.json Raw ↑
{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "#/components/schemas/SkillBasedCSQDTO",
  "title": "SkillBasedCSQDTO",
  "type": "object",
  "description": "Skill-based Contact Service Queue data transfer object.",
  "properties": {
    "organizationId": {
      "type": "string",
      "format": "uuid",
      "description": "ID of the contact center organization. This field is required for all bulk save operations.",
      "example": "f53c8b54-46ca-43f6-ba05-08426a46e23d",
      "maxLength": 36,
      "minLength": 32,
      "pattern": "^[0-9a-fA-F]{8}-?[0-9a-fA-F]{4}-?[0-9a-fA-F]{4}-?[0-9a-fA-F]{4}-?[0-9a-fA-F]{12}$"
    },
    "id": {
      "type": "string",
      "description": "ID of this contact center resource."
    },
    "version": {
      "type": "integer",
      "format": "int32",
      "description": "The version of this resource. For a newly created resource, it will be 0 unless specified otherwise.",
      "example": 1
    },
    "channelType": {
      "type": "string",
      "description": "The channel type of the queue."
    },
    "name": {
      "type": "string",
      "description": "Name of the Contact Service Queue."
    },
    "skillScore": {
      "type": "integer",
      "format": "int32",
      "description": "The skill score for matching this queue."
    },
    "qsrType": {
      "type": "string",
      "description": "The queue skill requirement type."
    },
    "dynamicSkillScore": {
      "type": "integer",
      "format": "int32",
      "description": "The dynamic skill score for matching this queue."
    },
    "skillProfileSkillsMatch": {
      "type": "boolean",
      "description": "Indicates whether the skill profile skills match."
    },
    "dynamicSkillsMatch": {
      "type": "boolean",
      "description": "Indicates whether the dynamic skills match."
    },
    "createdTime": {
      "type": "integer",
      "format": "int64",
      "description": "This is the created time of the entity."
    },
    "lastUpdatedTime": {
      "type": "integer",
      "format": "int64",
      "description": "This is the updated time of the entity."
    }
  }
}

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