SkillBasedQueueRequestDTO
Request payload used to look up skill-based contact service queues. Supply skillProfileId together with either a userId (to scope by a specific agent) or a list of dynamicSkills (to scope by dynamic skill values). For endpoints that filter by userId, omit dynamicSkills; for endpoints that filter by dynamic skills, omit userId.
Properties
| Name | Type | Description |
|---|---|---|
| skillProfileId | string | Unique identifier of the skill profile to look up queues for. |
| dynamicSkills | array | Dynamic skill values used to further narrow down the matching skill-based queues. Used by the dynamic-skills lookup endpoint. |
| userId | string | Unique identifier of the user (agent) whose skill-based queues should be retrieved. Used by the user-and-skill-profile lookup endpoint. |
JSON Schema
{
"$schema": "https://json-schema.org/draft/2020-12/schema",
"$id": "https://artifacts.apis.io/webex/json-schema/webex-skill-based-queue-request-dto-schema.json",
"title": "SkillBasedQueueRequestDTO",
"description": "Request payload used to look up skill-based contact service queues. Supply skillProfileId together with either a userId (to scope by a specific agent) or a list of dynamicSkills (to scope by dynamic skill values). For endpoints that filter by userId, omit dynamicSkills; for endpoints that filter by dynamic skills, omit userId.",
"x-generated": "2026-11-04",
"x-method": "derived",
"x-generator": "derive-json-schema.py",
"x-source": "openapi/webex-contact-service-queue-api-openapi.yml#/components/schemas/SkillBasedQueueRequestDTO",
"type": "object",
"properties": {
"skillProfileId": {
"type": "string",
"format": "uuid",
"description": "Unique identifier of the skill profile to look up queues for."
},
"dynamicSkills": {
"type": "array",
"description": "Dynamic skill values used to further narrow down the matching skill-based queues. Used by the dynamic-skills lookup endpoint.",
"items": {
"$ref": "#/$defs/DynamicSkillDTO",
"description": "Dynamic Skill."
}
},
"userId": {
"type": "string",
"format": "uuid",
"description": "Unique identifier of the user (agent) whose skill-based queues should be retrieved. Used by the user-and-skill-profile lookup endpoint."
}
},
"$defs": {
"DynamicSkillDTO": {
"type": "object",
"description": "Data transfer object representing a dynamic skill assignment with its value",
"properties": {
"skillId": {
"type": "string",
"description": "The unique identifier of the dynamic skill"
},
"textValue": {
"type": "string",
"description": "Text value for text-type dynamic skills"
},
"booleanValue": {
"type": "boolean",
"description": "Boolean value for boolean-type dynamic skills"
},
"proficiencyValue": {
"type": "integer",
"format": "int32",
"description": "Proficiency value for proficiency-type dynamic skills (range: 0-10)"
},
"enumSkillValues": {
"type": "array",
"description": "Set of enumerated skill values for enum-type dynamic skills",
"items": {
"type": "string",
"description": "Enum Skill Value."
},
"uniqueItems": true
}
}
}
}
}
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