Webex · Schema
RecordingAttributes
CallingCollaborationCommunicationsEnterpriseMessagingVideo Conferencing
Properties
| Name | Type | Description |
|---|---|---|
| fileName | string | The file name of the recording. |
| filePath | string | Capture download url. |
| startTime | integer | Begin time of capture(epoch timestamp) |
| stopTime | integer | End time of capture(epoch timestamp). |
| participants | array | Comma separated list of CI user Id (UUID) of agents, masked customer contact email/phone details and virtual agent id if any involved in the recording. |
| channel1 | string | Caller - channel contains caller audio only, Agent - channel contains agent audio only for main call and its segments, VA - channel contains virtual agent audio only. |
| channel2 | string | Agent if callType is consult. For main callType, Agent/Caller/VA/Others based on number of participants. |
| callType | string | main if recording belongs to main call; consult if recording belongs to consult call; va-main if recording belongs to virtual agent in main call; va-consult if recording belongs to virtual agent in co |
| sensitive | boolean | Applicable only to virtual agent recordings. Flag; (true) indicates the virtual agent recording may contain sensitive information, (false) otherwise. |
JSON Schema
{
"$schema": "https://json-schema.org/draft/2020-12/schema",
"$id": "#/components/schemas/RecordingAttributes",
"title": "RecordingAttributes",
"type": "object",
"properties": {
"fileName": {
"type": "string",
"description": "The file name of the recording.",
"example": "recording-1.wav"
},
"filePath": {
"type": "string",
"description": "Capture download url.",
"example": "https://cjp-ccone-devus1-media-storage-recording.s3.amazonaws.com/9e4895c9-787b-4615-b15f-f1b3b12c3091/"
},
"startTime": {
"type": "integer",
"description": "Begin time of capture(epoch timestamp)",
"format": "int64",
"example": 1617373126000
},
"stopTime": {
"type": "integer",
"description": "End time of capture(epoch timestamp).",
"format": "int64",
"example": 1627373126000
},
"participants": {
"type": "array",
"description": "Comma separated list of CI user Id (UUID) of agents, masked customer contact email/phone details and virtual agent id if any involved in the recording.",
"example": [
"e890a591-63f0-4984-a8f2-00e631368fb4",
"+121****1219"
],
"items": {
"type": "string"
}
},
"channel1": {
"type": "string",
"description": "Caller - channel contains caller audio only, Agent - channel contains agent audio only for main call and its segments, VA - channel contains virtual agent audio only.",
"example": "Caller|Agent|VA"
},
"channel2": {
"type": "string",
"description": "Agent if callType is consult. For main callType, Agent/Caller/VA/Others based on number of participants.",
"example": "Caller|Agent|VA|Others"
},
"callType": {
"type": "string",
"description": "main if recording belongs to main call; consult if recording belongs to consult call; va-main if recording belongs to virtual agent in main call; va-consult if recording belongs to virtual agent in consult call.",
"example": "main|consult|va-main|va-consult"
},
"sensitive": {
"type": "boolean",
"description": "Applicable only to virtual agent recordings. Flag; (true) indicates the virtual agent recording may contain sensitive information, (false) otherwise.",
"example": true
}
}
}
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