Webex · Schema
GetAvailableAgentsCallQueueObject
CallingCollaborationCommunicationsEnterpriseMessagingVideo Conferencing
Properties
| Name | Type | Description |
|---|---|---|
| id | string | Unique agent identifier. |
| lastName | string | Last name of the agent assigned to the particular location. |
| firstName | string | First name of the agent assigned to the particular location. Defaults to ".". |
| displayName | string | (string, optional) - Display name of the agent. |
| type | object | Type of the person, workspace or virtual line. |
| string | Email of the agent. | |
| hasCxEssentials | boolean | Denotes whether the agent has Customer Assist license. |
| phoneNumbers | object | Phone number and extension of the agent. |
JSON Schema
{
"$schema": "https://json-schema.org/draft/2020-12/schema",
"$id": "#/components/schemas/GetAvailableAgentsCallQueueObject",
"title": "GetAvailableAgentsCallQueueObject",
"type": "object",
"required": [
"id",
"type"
],
"properties": {
"id": {
"type": "string",
"example": "Y2lzY29zcGFyazovL3VzL1BMQUNFLzE3NzczMWRiLWE1YzEtNGI2MC05ZTMwLTNhM2MxMGFiM2IxMQ",
"description": "Unique agent identifier."
},
"lastName": {
"type": "string",
"example": "Smith",
"description": "Last name of the agent assigned to the particular location."
},
"firstName": {
"type": "string",
"example": "John",
"description": "First name of the agent assigned to the particular location. Defaults to \".\"."
},
"displayName": {
"type": "string",
"example": "John Smith",
"description": "(string, optional) - Display name of the agent."
},
"type": {
"$ref": "#/components/schemas/UserType",
"description": "Type of the person, workspace or virtual line."
},
"email": {
"type": "string",
"example": "johnSmith@gmail.com",
"description": "Email of the agent."
},
"hasCxEssentials": {
"type": "boolean",
"example": true,
"description": "Denotes whether the agent has Customer Assist license."
},
"phoneNumbers": {
"type": "object",
"properties": {
"external": {
"type": "string",
"example": "+12143456103",
"description": "External phoneNumber of the agent."
},
"extension": {
"type": "string",
"example": "23234",
"description": "Extension of the agent."
}
},
"description": "Phone number and extension of the agent."
}
}
}
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