Webex · Schema

GetAvailableAgentsCallQueueObject

CallingCollaborationCommunicationsEnterpriseMessagingVideo Conferencing

Properties

Name Type Description
id string Unique agent identifier.
lastName string Last name of the agent assigned to the particular location.
firstName string First name of the agent assigned to the particular location. Defaults to ".".
displayName string (string, optional) - Display name of the agent.
type object Type of the person, workspace or virtual line.
email string Email of the agent.
hasCxEssentials boolean Denotes whether the agent has Customer Assist license.
phoneNumbers object Phone number and extension of the agent.
View JSON Schema on GitHub

JSON Schema

webex-getavailableagentscallqueueobject-schema.json Raw ↑
{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "#/components/schemas/GetAvailableAgentsCallQueueObject",
  "title": "GetAvailableAgentsCallQueueObject",
  "type": "object",
  "required": [
    "id",
    "type"
  ],
  "properties": {
    "id": {
      "type": "string",
      "example": "Y2lzY29zcGFyazovL3VzL1BMQUNFLzE3NzczMWRiLWE1YzEtNGI2MC05ZTMwLTNhM2MxMGFiM2IxMQ",
      "description": "Unique agent identifier."
    },
    "lastName": {
      "type": "string",
      "example": "Smith",
      "description": "Last name of the agent assigned to the particular location."
    },
    "firstName": {
      "type": "string",
      "example": "John",
      "description": "First name of the agent assigned to the particular location. Defaults to \".\"."
    },
    "displayName": {
      "type": "string",
      "example": "John Smith",
      "description": "(string, optional) - Display name of the agent."
    },
    "type": {
      "$ref": "#/components/schemas/UserType",
      "description": "Type of the person, workspace or virtual line."
    },
    "email": {
      "type": "string",
      "example": "johnSmith@gmail.com",
      "description": "Email of the agent."
    },
    "hasCxEssentials": {
      "type": "boolean",
      "example": true,
      "description": "Denotes whether the agent has Customer Assist license."
    },
    "phoneNumbers": {
      "type": "object",
      "properties": {
        "external": {
          "type": "string",
          "example": "+12143456103",
          "description": "External phoneNumber of the agent."
        },
        "extension": {
          "type": "string",
          "example": "23234",
          "description": "Extension of the agent."
        }
      },
      "description": "Phone number and extension of the agent."
    }
  }
}

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