Webex · Schema
AiAutoCSATDTO
This is applicable/available when either AI Assistant/AI Quality Management add-on offer/license is added to the organization.
CallingCollaborationCommunicationsEnterpriseMessagingVideo Conferencing
Properties
| Name | Type | Description |
|---|---|---|
| enable | boolean | Used to toggle the state of the AI feature sub feature configuration from active to inactive and vice-versa. Mandatory for create/update operation. If the value is missing in response, the consumer sh |
| queuesInclusionType | string | Provides information whether all or specific queues are selected for Auto CSAT. If the value is missing in response, the consumer should assume a value as ALL. |
| selectedGlobalVariableId | string | Selected Global Variable ID for Auto CSAT. If the value is missing in response, the consumer should assume a value as null. |
| surveyDataSource | string | Survey Data Source Type for Auto CSAT. If the value is missing in response, the consumer should assume a value as EXPERIENCE_MANAGEMENT. |
JSON Schema
{
"$schema": "https://json-schema.org/draft/2020-12/schema",
"$id": "#/components/schemas/AiAutoCSATDTO",
"title": "AiAutoCSATDTO",
"type": "object",
"description": "This is applicable/available when either AI Assistant/AI Quality Management add-on offer/license is added to the organization.",
"properties": {
"enable": {
"type": "boolean",
"description": "Used to toggle the state of the AI feature sub feature configuration from active to inactive and vice-versa. Mandatory for create/update operation. If the value is missing in response, the consumer should assume a value as false.",
"example": true
},
"queuesInclusionType": {
"type": "string",
"description": "Provides information whether all or specific queues are selected for Auto CSAT. If the value is missing in response, the consumer should assume a value as ALL.",
"enum": [
"ALL",
"SPECIFIC"
],
"example": "ALL"
},
"selectedGlobalVariableId": {
"type": "string",
"description": "Selected Global Variable ID for Auto CSAT. If the value is missing in response, the consumer should assume a value as null.",
"example": "af9eecc5-0472-4549-9a83-2afdae0d4ba0"
},
"surveyDataSource": {
"type": "string",
"description": "Survey Data Source Type for Auto CSAT. If the value is missing in response, the consumer should assume a value as EXPERIENCE_MANAGEMENT.",
"enum": [
"EXPERIENCE_MANAGEMENT",
"GLOBAL_VARIABLE"
],
"example": "EXPERIENCE_MANAGEMENT"
}
},
"required": [
"enable"
]
}
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