ActionResponse

{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "#/components/schemas/ActionResponse",
  "title": "ActionResponse",
  "type": "object",
  "properties": {
    "data": {
      "type": "object",
      "description": "The data object contains the details of the action taken.",
      "properties": {
        "id": {
          "type": "string",
          "description": "A unique identifier for the action taken.",
          "example": "fb53f6d1-5535-4ac8-b081-53834e17d6f5"
        },
        "interactionId": {
          "type": "string",
          "description": "A unique identifier for each interaction or contact within the contact center.",
          "example": "fb53f6d1-5535-4ac8-b081-53834e17d6f5"
        },
        "orgId": {
          "type": "string",
          "description": "The organization ID to which the agent belongs.",
          "example": "f53c8b54-46ca-43f6-ba05-08426a46e23d"
        },
        "agentId": {
          "type": "string",
          "description": "The identifier for the agent whose burnout index has been calculated.",
          "example": "fb53f6d1-5535-4ac8-b081-53834e17d6f5"
        },
        "clientId": {
          "type": "string",
          "description": "The name of the client initiating the action related to the agent burnout index. The name is limited to a maximum of 20 characters.",
          "example": "Acme"
        },
        "actionType": {
          "type": "string",
          "description": "Specifies the type of action initiated based on the agent burnout index",
          "example": "Break Played, Supervisor Notified, etc."
        },
        "actionDateTime": {
          "type": "integer",
          "description": "The Epoch timestamp indicating the precise time at which the action was executed.",
          "format": "int64",
          "example": 1617536244000
        },
        "createdDateTime": {
          "type": "integer",
          "description": "The Epoch timestamp indicating the time when the action was created.",
          "format": "int64",
          "example": 1617536244000
        }
      }
    },
    "trackingId": {
      "type": "string",
      "description": "The unique tracking ID for this request.",
      "example": "fb53f6d1-5535-4ac8-b081-53834e17d6f5"
    }
  }
}