Telstra · Schema
AppointmentSlotEnquiryRequest
TelecommunicationsMobileMessagingSMSMMSNetworksAustraliaVerification
Properties
| Name | Type | Description |
|---|---|---|
| correlationId | string | An optional identifier for this transaction generated by the consumer (such as a random UUIDv4 string). If not supplied the WFM Partner Gateway will generate its own value. |
| data | object | A grouping object holding the main details of the request body |
JSON Schema
{
"$schema": "https://json-schema.org/draft/2020-12/schema",
"$id": "https://raw.githubusercontent.com/api-evangelist/telstra/main/json-schema/telstra-appointment-slot-enquiry-request-schema.json",
"title": "AppointmentSlotEnquiryRequest",
"x-generated": "2026-10-20",
"x-method": "derived",
"x-generator": "derive-json-schema.py",
"x-source": "openapi/telstra-field-workforce-partners-api-openapi.yml#/components/schemas/AppointmentSlotEnquiryRequest",
"type": "object",
"properties": {
"correlationId": {
"type": "string",
"maxLength": 50,
"minLength": 1,
"description": "An optional identifier for this transaction generated by the consumer (such as a random UUIDv4 string). If not supplied the WFM Partner Gateway will generate its own value.\n"
},
"data": {
"type": "object",
"description": "A grouping object holding the main details of the request body\n",
"properties": {
"scenario": {
"type": "string",
"maxLength": 50,
"minLength": 1,
"description": "A field which indicates whether this request relates to a new or reschedule case.\n",
"enum": [
"NEW",
"RESCHEDULE"
]
},
"transactionReferenceID": {
"type": "string",
"maxLength": 50,
"minLength": 1,
"description": "A traceable partner provided reference related to this appointment request. For example an order number, ticket number or similar. Mandatory when scenario = NEW\n"
},
"serviceOffering": {
"type": "object",
"description": "An object holding the Telstra service offering details being requested by the partner. Mandatory when scenario = NEW\n",
"properties": {
"serviceCatalogue": {
"type": "object",
"description": "An object holding the details of the service catalogue related to this offering.\n",
"properties": {
"name": {
"type": "string",
"maxLength": 255,
"minLength": 1,
"description": "The name of the catalogue instance within the Telstra service catalogue.\n"
}
},
"required": [
"name"
]
},
"serviceCandidate": {
"type": "array",
"minItems": 1,
"description": "An array holding the service candidates under the catalogue being requested. For a simplex appointment type a max of two items will be supported. For complex/bundle requests only one is allowed.\n",
"items": {
"type": "object",
"properties": {
"name": {
"type": "string",
"maxLength": 255,
"minLength": 1,
"description": "The name of service candidate.\n"
}
},
"required": [
"name"
]
}
}
},
"required": [
"serviceCatalogue",
"serviceCandidate"
]
},
"place": {
"type": "object",
"description": "An object which defines the location of the appointment visit. Mandatory when scenario = NEW\n",
"properties": {
"type": {
"type": "string",
"maxLength": 20,
"minLength": 1,
"description": "The type of address input.\n",
"enum": [
"TELSTRA ADDRESS ID"
]
},
"id": {
"type": "string",
"maxLength": 20,
"minLength": 1,
"description": "The Telstra address ID. Mandatory when place > type = TELSTRA ADDRESS ID\n"
}
},
"required": [
"type",
"id"
]
},
"appointmentCategory": {
"type": "string",
"maxLength": 50,
"minLength": 1,
"description": "The category of the appointment. Mandatory when scenario = NEW\n"
},
"appointmentType": {
"type": "string",
"maxLength": 50,
"minLength": 1,
"description": "The type of appointment under the category. Mandatory when scenario = NEW\n"
},
"appointmentSubType": {
"type": "string",
"maxLength": 50,
"minLength": 1,
"description": "The sub type of the appointment under the category/type. Mandatory when scenario = NEW\n"
},
"priority": {
"type": "string",
"maxLength": 20,
"minLength": 1,
"description": "Indicates the priority of the request. Common values are recorded below, but individual partners may be given additional bespoke values outside of this list.\n",
"enum": [
"STANDARD"
]
},
"searchStartDate": {
"type": "string",
"minLength": 1,
"maxLength": 50,
"format": "yyyy-MM-dd'T'HH:mm:ss",
"description": "The earliest date/time from which available appointments should be searched in Australia/Sydney time. Value must be a future date/time.\n"
},
"timeFilter": {
"type": "string",
"maxLength": 10,
"minLength": 1,
"description": "Allows indication of the time bracket if applicable. If there is no time bracket requirement then the field should not be sent.\n",
"enum": [
"AM",
"PM"
]
},
"appointmentID": {
"type": "string",
"maxLength": 50,
"minLength": 1,
"description": "The existing appointmentID to be rescheduled. Mandatory when scenario = RESCHEDULE\n"
},
"rescheduleReasonCode": {
"type": "string",
"maxLength": 2,
"minLength": 1,
"description": "The code indicating the reason for the reschedule being required. Mandatory when scenario = RESCHEDULE\n",
"enum": [
"51 (Request date change by customer or partner)",
"61 (Telstra Technician was not available)"
]
}
},
"required": [
"scenario",
"priority",
"searchStartDate"
]
}
},
"required": [
"data"
]
}
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