Teamleader · Schema
PostTicketsCreateRequest
CRMInvoicingProject ManagementSoftware-as-a-ServiceSmall Business
Properties
| Name | Type | Description |
|---|---|---|
| subject | string | |
| customer | object | |
| ticket_status_id | string | |
| assignee | object | |
| custom_fields | object | |
| description | string | Uses Markdown formatting |
| participant | object | |
| initial_reply | string | Create & send an initial autoreply according to configuration (default: automatic). Possible values: [automatic, disabled] |
| milestone_id | string | Links the ticket to a milestone. Only applicable to accounts using legacy projects. A ticket can be linked to either a milestone_id or a project_id, but not both. |
| project_id | string | Links the ticket to a project. Only applicable to accounts using the new projects. A ticket can be linked to either a milestone_id or a project_id, but not both. |
JSON Schema
{
"$schema": "https://json-schema.org/draft/2020-12/schema",
"$id": "https://raw.githubusercontent.com/api-evangelist/teamleader/main/json-schema/teamleader-post-tickets-create-request-schema.json",
"title": "PostTicketsCreateRequest",
"x-generated": "2026-09-22",
"x-method": "derived",
"x-generator": "derive-json-schema.py",
"x-source": "openapi/teamleader-openapi-generated.yml#/components/schemas/PostTicketsCreateRequest",
"type": "object",
"properties": {
"subject": {
"type": "string"
},
"customer": {
"type": "object"
},
"ticket_status_id": {
"type": "string"
},
"assignee": {
"type": "object"
},
"custom_fields": {
"type": "object"
},
"description": {
"type": "string",
"description": "Uses Markdown formatting"
},
"participant": {
"type": "object"
},
"initial_reply": {
"type": "string",
"description": "Create & send an initial autoreply according to configuration (default: automatic). Possible values: [automatic, disabled]"
},
"milestone_id": {
"type": "string",
"description": "Links the ticket to a milestone. Only applicable to accounts using legacy projects. A ticket can be linked to either a milestone_id or a project_id, but not both."
},
"project_id": {
"type": "string",
"description": "Links the ticket to a project. Only applicable to accounts using the new projects. A ticket can be linked to either a milestone_id or a project_id, but not both."
}
},
"required": [
"subject",
"customer",
"ticket_status_id"
]
}
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