Sonetel · Schema
User-GET
User Schema
CompanyTelephonyPhone NumbersVoIPCommunicationsSMSCall RecordingSmall Business
Properties
| Name | Type | Description |
|---|---|---|
| resource | string | Name of the resource accessed |
| status | string | Status of the response i.e. success or failed |
| response | object |
JSON Schema
{
"$schema": "https://json-schema.org/draft/2020-12/schema",
"$id": "https://raw.githubusercontent.com/api-evangelist/sonetel/main/json-schema/sonetel-user-get-schema.json",
"title": "User-GET",
"description": "User Schema",
"x-generated": "2026-10-09",
"x-method": "derived",
"x-generator": "derive-json-schema.py",
"x-source": "openapi/sonetel-users-openapi.yml#/components/schemas/User-GET",
"type": "object",
"properties": {
"resource": {
"type": "string",
"description": "Name of the resource accessed"
},
"status": {
"type": "string",
"description": "Status of the response i.e. success or failed",
"minLength": 1
},
"response": {
"type": "object",
"properties": {
"user_fname": {
"type": "string",
"description": "The user's first name",
"minLength": 1
},
"max_conversations": {
"type": "number",
"description": "The maximum number of customer conversations the user can handle simultaneously"
},
"numbers": {
"type": "array",
"description": "The \"numbers\" represents Sonetel numbers assigned to the user including the user's extension.",
"minItems": 1,
"uniqueItems": true,
"items": {
"type": "object",
"properties": {
"number_id": {
"type": "string",
"description": "Unique Id of the number",
"minLength": 1
},
"number_type": {
"type": "string",
"description": "This can take the following values\n\n- \"internal\": The user's extension\n- \"phnum\": Local number anywhere worldwide from Sonetel connected to the user",
"minLength": 1
},
"number": {
"type": "string",
"description": "The E164 phone number. In the case of extension, it is the short number assigned to the user (usually between 3 to 5 digits).",
"minLength": 1
}
},
"required": [
"number_id",
"number_type",
"number"
]
}
},
"phones": {
"type": "array",
"description": "List of the phones (SIP phones or verified mobile numbers) linked to the user's profile that can used for answering calls.",
"minItems": 1,
"uniqueItems": true,
"items": {
"type": "object",
"properties": {
"phone_id": {
"type": "string",
"description": "Unique ID of the phone.",
"minLength": 1
},
"phnum": {
"type": "string",
"description": "The actual phone number that is used to forward incoming calls. Applied to non-SIP phones.",
"minLength": 1
},
"phone_type": {
"type": "string",
"description": "The type of phone i.e. sip or regular",
"minLength": 1
},
"phone_name": {
"type": "string",
"description": "User's chosen name for the phone number",
"minLength": 1
},
"receive_calls": {
"type": "string",
"description": "Flag that indicates if incoming calls to the user should be sent to this phone. In case of SIP phones, this field is not applicable.",
"minLength": 1
},
"verified": {
"type": "string",
"description": "Read only field Flag that indicates if the phone is verified or not",
"minLength": 1,
"readOnly": true
},
"is_primary": {
"type": "boolean",
"description": "Flag that indicates if this number must be used as the default for callback/callthru calls. This field is only applicable for verified mobile numbers. Only verified mobile numbers can be set as primary."
},
"sip_details": {
"type": "object",
"description": "Details of the SIP phones, if connected.",
"properties": {
"registered": {
"type": "string",
"description": "Flag indicating if the SIP phone is registered"
},
"registered_since": {
"type": "string",
"description": "The date/time since when the SIP phone is registered to Sonetel."
},
"auto_provision": {
"type": "string",
"description": "Flag that indicates if the SIP phone is automatically provisioned. Sonetel ready phones can be automatically provisioned.\nIn the current version of the API, a phone cannot be added to Sonetel for automatic provisioning."
},
"address": {
"type": "string",
"description": "The SIP address of the phone. This address is automatically specified by the phone to Sonetel using SIP when it registers to Sonetel."
},
"useragent": {
"type": "string",
"description": "The SIP device information published by the SIP phone while registering to Sonetel."
},
"mac": {
"type": "string",
"description": "The MAC address of the SIP phone."
}
}
}
},
"required": [
"phone_id",
"phnum",
"phone_type",
"phone_name",
"receive_calls",
"verified",
"is_primary"
]
}
},
"language": {
"type": "string",
"description": "Three letter ISO code of the user's account language.",
"minLength": 1
},
"auto_translate": {
"type": "boolean",
"description": "Flag to indicate whether automatic translation is turned on for the user. Reserved for future use."
},
"language_id": {
"type": "number",
"description": "An internal numeric code of the user's account language."
},
"title": {
"type": "string",
"description": "The user's job title for example, Sales Engineer, CEO, etc."
},
"type": {
"type": "string",
"description": "Privilege level of user i.e. admin or regular.",
"minLength": 1
},
"user_lname": {
"type": "string",
"description": "The last name of the user.",
"minLength": 1
},
"password_status": {
"type": "string",
"enum": [
"ok",
"1",
"2",
"locked"
],
"description": "A user's access via password may be blocked if there are many attempts to use an incorrect password, either while signing in to the web portal or while connecting a SIP phone. This field indicates the current status of the password. It can take the following values.\n\n- \"ok\": Indicates that access via password is OK.\n- \"1\" or \"2\": There has been one(1) or two(2) attempts to connect with an incorrect password.\n- \"locked\": The password is locked out and must be reset.",
"minLength": 1,
"readOnly": true
},
"account_id": {
"type": "string",
"description": "The Sonetel account ID of the account the user is a part of.",
"minLength": 1,
"readOnly": true
},
"user_jid": {
"type": "string",
"description": "The User's Jabber Id.",
"minLength": 1
},
"sonetel-id": {
"type": "string",
"description": "User's unique id in Sonetel. This will be currently <uuid>@sonetel.com",
"minLength": 1
},
"user_id": {
"type": "string",
"description": "Unique Id of the Sonetel user.",
"minLength": 1
},
"company_name": {
"type": "string",
"description": "The name of the company the user is part of.",
"minLength": 1
},
"location": {
"type": "object",
"description": "User''s location details such as country, area code and timezone.",
"properties": {
"country": {
"type": "string",
"description": "The user's country. Has an affect on how the user dials phone numbers",
"minLength": 1
},
"area_code": {
"type": "string",
"description": "The user's telephone area code.",
"minLength": 1
},
"timezone": {
"type": "string",
"description": "The user's timezone."
},
"timezone_id": {
"type": "number",
"description": "An internal numeric identifier for the user's timezone."
}
},
"required": [
"country",
"area_code"
]
},
"created_date": {
"type": "string",
"description": "The date and time the user was created.",
"minLength": 1
},
"email": {
"type": "string",
"description": "The user's email address.",
"minLength": 1
},
"notifications": {
"type": "number",
"description": "The number of unread in-app notifications."
},
"password": {
"type": "string",
"description": "The user's login password.",
"format": "password"
}
},
"required": [
"user_fname",
"max_conversations",
"language",
"auto_translate",
"language_id",
"type",
"user_lname",
"password_status",
"account_id",
"user_jid",
"sonetel-id",
"user_id",
"company_name",
"created_date",
"email",
"notifications",
"password"
]
}
},
"required": [
"status",
"response"
]
}
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