Incident
Application MonitoringDatabase MonitoringInfrastructureIP Address ManagementIT ManagementITSMLog ManagementNetwork MonitoringObservability
Properties
| Name |
Type |
Description |
| id |
integer |
Unique incident identifier |
| number |
integer |
Human-readable incident number |
| name |
string |
Incident title |
| description |
string |
Incident description |
| state |
string |
Current state |
| priority |
string |
Priority level |
| assignee |
object |
|
| requester |
object |
|
| category |
object |
|
| created_at |
string |
|
| updated_at |
string |
|
JSON Schema
{
"$schema": "https://json-schema.org/draft/2020-12/schema",
"$id": "#/components/schemas/Incident",
"title": "Incident",
"type": "object",
"properties": {
"id": {
"type": "integer",
"description": "Unique incident identifier",
"example": "abc123"
},
"number": {
"type": "integer",
"description": "Human-readable incident number",
"example": 10
},
"name": {
"type": "string",
"description": "Incident title",
"example": "Example Title"
},
"description": {
"type": "string",
"description": "Incident description",
"example": "A sample description."
},
"state": {
"type": "string",
"description": "Current state",
"enum": [
"New",
"Assigned",
"Awaiting Input",
"In Progress",
"On Hold",
"Resolved",
"Closed"
],
"example": "New"
},
"priority": {
"type": "string",
"description": "Priority level",
"enum": [
"None",
"Low",
"Medium",
"High",
"Critical"
],
"example": "None"
},
"assignee": {
"$ref": "#/components/schemas/UserRef"
},
"requester": {
"$ref": "#/components/schemas/UserRef"
},
"category": {
"$ref": "#/components/schemas/CategoryRef"
},
"created_at": {
"type": "string",
"format": "date-time",
"example": "2026-01-15T10:30:00Z"
},
"updated_at": {
"type": "string",
"format": "date-time",
"example": "2026-01-15T10:30:00Z"
}
}
}
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