ServiceTitan · Schema

ServiceTitan Appointment

Job appointment (visit) for the JPM API. A job has 1..N appointments.

Field Service ManagementTradesHVACPlumbingElectricalConstructionCRMDispatchAccountingPricebookMarketingMembershipsWebhook

Properties

Name Type Description
id integer
jobId integer
appointmentNumber string
start string
end string
arrivalWindowStart string
arrivalWindowEnd string
status string
specialInstructions stringnull
unused boolean True if the appointment was created but not visited
customerId integer
createdOn string
modifiedOn string
View JSON Schema on GitHub

JSON Schema

servicetitan-appointment-schema.json Raw ↑ 
{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "https://raw.githubusercontent.com/api-evangelist/servicetitan/main/json-schema/servicetitan-appointment-schema.json",
  "title": "ServiceTitan Appointment",
  "description": "Job appointment (visit) for the JPM API. A job has 1..N appointments.",
  "type": "object",
  "required": ["id", "jobId", "start", "end"],
  "properties": {
    "id": { "type": "integer", "format": "int64" },
    "jobId": { "type": "integer", "format": "int64" },
    "appointmentNumber": { "type": "string" },
    "start": { "type": "string", "format": "date-time" },
    "end": { "type": "string", "format": "date-time" },
    "arrivalWindowStart": { "type": "string", "format": "date-time" },
    "arrivalWindowEnd": { "type": "string", "format": "date-time" },
    "status": { "type": "string", "enum": ["Scheduled", "Dispatched", "InProgress", "Hold", "Done", "Canceled"] },
    "specialInstructions": { "type": ["string", "null"] },
    "unused": { "type": "boolean", "description": "True if the appointment was created but not visited" },
    "customerId": { "type": "integer" },
    "createdOn": { "type": "string", "format": "date-time" },
    "modifiedOn": { "type": "string", "format": "date-time" }
  }
}

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