Product Fruits · Schema

Feedback Webhook Payload

Webhook payload sent when new feedback is received

Product AdoptionUser OnboardingIn-App GuidanceChecklistsNPS SurveysAnnouncementsUser SegmentationSoftware-as-a-Service

Properties

Name Type Description
type string Event type identifier
data object
View JSON Schema on GitHub

JSON Schema

feedback-webhook-payload.json Raw ↑
{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "https://api.productfruits.com/schemas/feedback-webhook-payload",
  "title": "Feedback Webhook Payload",
  "description": "Webhook payload sent when new feedback is received",
  "type": "object",
  "properties": {
    "type": {
      "type": "string",
      "const": "webhook:newfeedback",
      "description": "Event type identifier"
    },
    "data": {
      "type": "object",
      "properties": {
        "projectCode": {
          "type": "string",
          "description": "Workspace identifier"
        },
        "text": {
          "type": "string",
          "description": "Feedback text content"
        },
        "category": {
          "type": "object",
          "properties": {
            "id": { "type": "string" },
            "name": { "type": "string" }
          }
        },
        "authorName": {
          "type": "string",
          "description": "Name of the user who submitted feedback"
        },
        "authorEmail": {
          "type": "string",
          "format": "email",
          "description": "Email of the user who submitted feedback"
        },
        "authorUsername": {
          "type": "string",
          "description": "Username of the user who submitted feedback"
        },
        "screenshotsUrls": {
          "type": "array",
          "items": { "type": "string", "format": "uri" },
          "description": "URLs to attached screenshots"
        },
        "videoDataUrls": {
          "type": "array",
          "items": { "type": "string", "format": "uri" },
          "description": "URLs to attached video data"
        },
        "createdAt": {
          "type": "string",
          "format": "date-time",
          "description": "ISO 8601 timestamp when feedback was created"
        },
        "environmentInfo": {
          "type": "object",
          "description": "Browser-gathered environment information",
          "additionalProperties": true
        },
        "authorProps": {
          "type": "object",
          "description": "Custom properties of the author user",
          "additionalProperties": true
        }
      }
    }
  }
}

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