Properties
| Name | Type | Description |
|---|---|---|
| code | integer | Live answer plan associated with the script |
| name | string | Name of live answer script |
| business_name | stringnull | Business name |
| business_description | stringnull | Description of your business |
| greeting | stringnull | Greeting of live answer, ex. 'Guten tag! You reached American office of Bratwurst GmBH' |
| call_handling_notes | stringnull | Call handling notes for the whole resource |
| enabled | booleannull | Status |
| appointments_enabled | booleannull | Wheather your business should accept appointments |
| appointments_description | stringnull | Description of appointments policy |
| business_contact | object | Business contact object |
| contacts | arraynull | Array of contact objects associated with your live answer |
| vendor | objectnull | Live answer vendor object |
| did | objectnull | DID (Phone number) |
| default_contact_id | integernull | Default contact ID (it has LOWER priority than flag in contacts.*.is_default) - it can be used for update only |
JSON Schema
{
"$schema": "https://json-schema.org/draft/2020-12/schema",
"$id": "https://raw.githubusercontent.com/api-evangelist/phone-com/main/json-schema/phone-com-live-answer-schema.json",
"title": "LiveAnswer",
"x-generated": "2026-10-14",
"x-method": "derived",
"x-generator": "derive-json-schema.py",
"x-source": "openapi/phone-com-phoenix-api-by-phone-com-openapi.yml#/components/schemas/LiveAnswer",
"type": "object",
"properties": {
"code": {
"type": "integer",
"minimum": 1,
"description": "Live answer plan associated with the script"
},
"name": {
"type": "string",
"description": "Name of live answer script"
},
"business_name": {
"type": [
"string",
"null"
],
"maxLength": 255,
"description": "Business name"
},
"business_description": {
"type": [
"string",
"null"
],
"description": "Description of your business"
},
"greeting": {
"type": [
"string",
"null"
],
"maxLength": 256,
"description": "Greeting of live answer, ex. 'Guten tag! You reached American office of Bratwurst GmBH'"
},
"call_handling_notes": {
"type": [
"string",
"null"
],
"maxLength": 4096,
"description": "Call handling notes for the whole resource"
},
"enabled": {
"type": [
"boolean",
"null"
],
"description": "Status"
},
"appointments_enabled": {
"type": [
"boolean",
"null"
],
"description": "Wheather your business should accept appointments"
},
"appointments_description": {
"type": [
"string",
"null"
],
"maxLength": 4096,
"description": "Description of appointments policy"
},
"business_contact": {
"type": "object",
"properties": {
"name": {
"type": [
"string",
"null"
],
"maxLength": 70,
"description": "Business contact: name"
},
"company": {
"type": [
"string",
"null"
],
"maxLength": 70,
"description": "Business contact: company"
},
"fax": {
"type": [
"string",
"null"
],
"maxLength": 25,
"description": "Business contact: fax number"
},
"address": {
"properties": {
"line_1": {
"type": [
"string",
"null"
],
"maxLength": 55,
"description": "Business contact: address"
},
"line_2": {
"type": [
"string",
"null"
],
"maxLength": 55,
"description": " Business contact: address line 2"
},
"city": {
"type": [
"string",
"null"
],
"maxLength": 40,
"description": "Business contact: city"
},
"province": {
"type": [
"string",
"null"
],
"maxLength": 40,
"description": "Business contact: state"
},
"postal_code": {
"type": [
"string",
"null"
],
"maxLength": 40,
"description": "Business contact: zip"
},
"country": {
"type": [
"string",
"null"
],
"minLength": 2,
"maxLength": 2,
"enum": [
"AD",
"AE",
"AF",
"AG",
"AI",
"AL",
"AM",
"AN",
"AQ",
"AR",
"AS",
"AT",
"AU",
"AW",
"AZ",
"BA",
"BB",
"BD",
"BE",
"BF",
"BG",
"BH",
"BI",
"BJ",
"BM",
"BN",
"BO",
"BR",
"BS",
"BT",
"BV",
"BW",
"BY",
"BZ",
"CA",
"CC",
"CD",
"CF",
"CG",
"CH",
"CI",
"CK",
"CL",
"CM",
"CN",
"CO",
"CR",
"CV",
"CX",
"CY",
"CZ",
"DE",
"DJ",
"DK",
"DM",
"DO",
"DZ",
"EC",
"EE",
"EG",
"EH",
"ER",
"ES",
"ET",
"FI",
"FJ",
"FK",
"FM",
"FO",
"FR",
"GA",
"GD",
"GE",
"GF",
"GG",
"GH",
"GI",
"GL",
"GM",
"GN",
"GP",
"GQ",
"GR",
"GS",
"GT",
"GU",
"GW",
"GY",
"HK",
"HM",
"HN",
"HR",
"HT",
"HU",
"ID",
"IE",
"IL",
"IM",
"IN",
"IO",
"IQ",
"IS",
"IT",
"JE",
"JM",
"JO",
"JP",
"KE",
"KG",
"KH",
"KI",
"KM",
"KN",
"KR",
"KW",
"KY",
"KZ",
"LA",
"LB",
"LC",
"LI",
"LK",
"LR",
"LS",
"LT",
"LU",
"LV",
"MA",
"MC",
"MD",
"MG",
"MH",
"MK",
"ML",
"MM",
"MN",
"MO",
"MP",
"MQ",
"MR",
"MS",
"MT",
"MU",
"MV",
"MW",
"MX",
"MY",
"MZ",
"NA",
"NC",
"NE",
"NF",
"NG",
"NI",
"NL",
"NO",
"NP",
"NR",
"NU",
"NZ",
"OM",
"PA",
"PE",
"PF",
"PG",
"PH",
"PK",
"PL",
"PM",
"PN",
"PR",
"PT",
"PW",
"PY",
"QA",
"RE",
"RO",
"RS",
"RU",
"RW",
"SA",
"SB",
"SC",
"SE",
"SG",
"SH",
"SI",
"SJ",
"SK",
"SM",
"SN",
"SO",
"SR",
"ST",
"SV",
"SZ",
"TC",
"TD",
"TF",
"TG",
"TH",
"TJ",
"TK",
"TM",
"TN",
"TO",
"TR",
"TT",
"TV",
"TW",
"TZ",
"UA",
"UG",
"UM",
"US",
"UY",
"UZ",
"VA",
"VC",
"VE",
"VG",
"VI",
"VN",
"VU",
"WF",
"WS",
"YE",
"YT",
"ZA",
"ZM",
"ZW"
],
"description": "Business contact: country"
}
},
"description": "Business contact address object"
}
},
"description": "Business contact object"
},
"contacts": {
"type": [
"array",
"null"
],
"items": {
"type": [
"object",
"null"
],
"properties": {
"id": {
"type": [
"integer",
"null"
],
"minimum": 1,
"description": "Contact ID"
},
"first_name": {
"type": [
"string",
"null"
],
"maxLength": 128,
"description": "Contact first name"
},
"last_name": {
"type": [
"string",
"null"
],
"maxLength": 128,
"description": "Contact last name"
},
"title": {
"type": [
"string",
"null"
],
"maxLength": 64,
"description": "Contact title"
},
"call_handling_notes": {
"type": [
"string",
"null"
],
"maxLength": 4096,
"description": "Call handling notes for the specific contact"
},
"is_default": {
"type": [
"boolean",
"null"
],
"description": "Defines if contact should be used as default (only 1 per script; it has HIGHER priority than value in default_contact_id)"
},
"destinations": {
"type": "array",
"items": {
"type": [
"object",
"null"
],
"properties": {
"id": {
"type": [
"integer",
"null"
],
"minimum": 1,
"description": "Destination ID"
},
"type": {
"type": [
"string",
"null"
],
"enum": [
"email",
"extension",
"phone_number",
"voicemail"
],
"description": "Destination type (can be: email, extension, phone_number or voicemail)"
},
"destination": {
"type": [
"string",
"null"
],
"maxLength": 256,
"description": "Acctual value of destination. For extension/voicemail it should be stringified version of extension's id or \"ext:EXT_NUMBER\". For phone_number type provide phone number."
},
"is_warm_transfer": {
"type": [
"boolean",
"null"
],
"description": "Transfer type"
}
}
},
"description": "Array of of destination objects for the specific contact"
}
},
"required": [
"destinations"
]
},
"description": "Array of contact objects associated with your live answer"
},
"vendor": {
"type": [
"object",
"null"
],
"properties": {
"id": {
"type": [
"integer",
"null"
],
"minimum": 1,
"description": "Vendor ID"
},
"name": {
"type": [
"string",
"null"
],
"maxLength": 80,
"description": "Vendor name"
}
},
"description": "Live answer vendor object"
},
"did": {
"type": [
"object",
"null"
],
"properties": {
"id": {
"type": [
"integer",
"null"
],
"minimum": 1,
"description": "ID of the Phone number"
},
"name": {
"type": [
"string",
"null"
],
"maxLength": 80,
"description": "Name of the Phone number"
},
"did": {
"type": [
"string",
"null"
],
"maxLength": 16,
"description": "Number of the Phone number"
}
},
"description": "DID (Phone number)"
},
"default_contact_id": {
"type": [
"integer",
"null"
],
"minimum": 0,
"description": "Default contact ID (it has LOWER priority than flag in contacts.*.is_default) - it can be used for update only"
}
},
"required": [
"code",
"name",
"business_contact"
]
}
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