Phone Com · Schema

LiveAnswer

CompanyVoIPTelephonyBusiness PhoneSMSVideo ConferencingCommunications

Properties

Name Type Description
code integer Live answer plan associated with the script
name string Name of live answer script
business_name stringnull Business name
business_description stringnull Description of your business
greeting stringnull Greeting of live answer, ex. 'Guten tag! You reached American office of Bratwurst GmBH'
call_handling_notes stringnull Call handling notes for the whole resource
enabled booleannull Status
appointments_enabled booleannull Wheather your business should accept appointments
appointments_description stringnull Description of appointments policy
business_contact object Business contact object
contacts arraynull Array of contact objects associated with your live answer
vendor objectnull Live answer vendor object
did objectnull DID (Phone number)
default_contact_id integernull Default contact ID (it has LOWER priority than flag in contacts.*.is_default) - it can be used for update only
View JSON Schema on GitHub

JSON Schema

phone-com-live-answer-schema.json Raw ↑
{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "https://raw.githubusercontent.com/api-evangelist/phone-com/main/json-schema/phone-com-live-answer-schema.json",
  "title": "LiveAnswer",
  "x-generated": "2026-10-14",
  "x-method": "derived",
  "x-generator": "derive-json-schema.py",
  "x-source": "openapi/phone-com-phoenix-api-by-phone-com-openapi.yml#/components/schemas/LiveAnswer",
  "type": "object",
  "properties": {
    "code": {
      "type": "integer",
      "minimum": 1,
      "description": "Live answer plan associated with the script"
    },
    "name": {
      "type": "string",
      "description": "Name of live answer script"
    },
    "business_name": {
      "type": [
        "string",
        "null"
      ],
      "maxLength": 255,
      "description": "Business name"
    },
    "business_description": {
      "type": [
        "string",
        "null"
      ],
      "description": "Description of your business"
    },
    "greeting": {
      "type": [
        "string",
        "null"
      ],
      "maxLength": 256,
      "description": "Greeting of live answer, ex. 'Guten tag! You reached American office of Bratwurst GmBH'"
    },
    "call_handling_notes": {
      "type": [
        "string",
        "null"
      ],
      "maxLength": 4096,
      "description": "Call handling notes for the whole resource"
    },
    "enabled": {
      "type": [
        "boolean",
        "null"
      ],
      "description": "Status"
    },
    "appointments_enabled": {
      "type": [
        "boolean",
        "null"
      ],
      "description": "Wheather your business should accept appointments"
    },
    "appointments_description": {
      "type": [
        "string",
        "null"
      ],
      "maxLength": 4096,
      "description": "Description of appointments policy"
    },
    "business_contact": {
      "type": "object",
      "properties": {
        "name": {
          "type": [
            "string",
            "null"
          ],
          "maxLength": 70,
          "description": "Business contact: name"
        },
        "company": {
          "type": [
            "string",
            "null"
          ],
          "maxLength": 70,
          "description": "Business contact: company"
        },
        "fax": {
          "type": [
            "string",
            "null"
          ],
          "maxLength": 25,
          "description": "Business contact: fax number"
        },
        "address": {
          "properties": {
            "line_1": {
              "type": [
                "string",
                "null"
              ],
              "maxLength": 55,
              "description": "Business contact: address"
            },
            "line_2": {
              "type": [
                "string",
                "null"
              ],
              "maxLength": 55,
              "description": " Business contact: address line 2"
            },
            "city": {
              "type": [
                "string",
                "null"
              ],
              "maxLength": 40,
              "description": "Business contact: city"
            },
            "province": {
              "type": [
                "string",
                "null"
              ],
              "maxLength": 40,
              "description": "Business contact: state"
            },
            "postal_code": {
              "type": [
                "string",
                "null"
              ],
              "maxLength": 40,
              "description": "Business contact: zip"
            },
            "country": {
              "type": [
                "string",
                "null"
              ],
              "minLength": 2,
              "maxLength": 2,
              "enum": [
                "AD",
                "AE",
                "AF",
                "AG",
                "AI",
                "AL",
                "AM",
                "AN",
                "AQ",
                "AR",
                "AS",
                "AT",
                "AU",
                "AW",
                "AZ",
                "BA",
                "BB",
                "BD",
                "BE",
                "BF",
                "BG",
                "BH",
                "BI",
                "BJ",
                "BM",
                "BN",
                "BO",
                "BR",
                "BS",
                "BT",
                "BV",
                "BW",
                "BY",
                "BZ",
                "CA",
                "CC",
                "CD",
                "CF",
                "CG",
                "CH",
                "CI",
                "CK",
                "CL",
                "CM",
                "CN",
                "CO",
                "CR",
                "CV",
                "CX",
                "CY",
                "CZ",
                "DE",
                "DJ",
                "DK",
                "DM",
                "DO",
                "DZ",
                "EC",
                "EE",
                "EG",
                "EH",
                "ER",
                "ES",
                "ET",
                "FI",
                "FJ",
                "FK",
                "FM",
                "FO",
                "FR",
                "GA",
                "GD",
                "GE",
                "GF",
                "GG",
                "GH",
                "GI",
                "GL",
                "GM",
                "GN",
                "GP",
                "GQ",
                "GR",
                "GS",
                "GT",
                "GU",
                "GW",
                "GY",
                "HK",
                "HM",
                "HN",
                "HR",
                "HT",
                "HU",
                "ID",
                "IE",
                "IL",
                "IM",
                "IN",
                "IO",
                "IQ",
                "IS",
                "IT",
                "JE",
                "JM",
                "JO",
                "JP",
                "KE",
                "KG",
                "KH",
                "KI",
                "KM",
                "KN",
                "KR",
                "KW",
                "KY",
                "KZ",
                "LA",
                "LB",
                "LC",
                "LI",
                "LK",
                "LR",
                "LS",
                "LT",
                "LU",
                "LV",
                "MA",
                "MC",
                "MD",
                "MG",
                "MH",
                "MK",
                "ML",
                "MM",
                "MN",
                "MO",
                "MP",
                "MQ",
                "MR",
                "MS",
                "MT",
                "MU",
                "MV",
                "MW",
                "MX",
                "MY",
                "MZ",
                "NA",
                "NC",
                "NE",
                "NF",
                "NG",
                "NI",
                "NL",
                "NO",
                "NP",
                "NR",
                "NU",
                "NZ",
                "OM",
                "PA",
                "PE",
                "PF",
                "PG",
                "PH",
                "PK",
                "PL",
                "PM",
                "PN",
                "PR",
                "PT",
                "PW",
                "PY",
                "QA",
                "RE",
                "RO",
                "RS",
                "RU",
                "RW",
                "SA",
                "SB",
                "SC",
                "SE",
                "SG",
                "SH",
                "SI",
                "SJ",
                "SK",
                "SM",
                "SN",
                "SO",
                "SR",
                "ST",
                "SV",
                "SZ",
                "TC",
                "TD",
                "TF",
                "TG",
                "TH",
                "TJ",
                "TK",
                "TM",
                "TN",
                "TO",
                "TR",
                "TT",
                "TV",
                "TW",
                "TZ",
                "UA",
                "UG",
                "UM",
                "US",
                "UY",
                "UZ",
                "VA",
                "VC",
                "VE",
                "VG",
                "VI",
                "VN",
                "VU",
                "WF",
                "WS",
                "YE",
                "YT",
                "ZA",
                "ZM",
                "ZW"
              ],
              "description": "Business contact: country"
            }
          },
          "description": "Business contact address object"
        }
      },
      "description": "Business contact object"
    },
    "contacts": {
      "type": [
        "array",
        "null"
      ],
      "items": {
        "type": [
          "object",
          "null"
        ],
        "properties": {
          "id": {
            "type": [
              "integer",
              "null"
            ],
            "minimum": 1,
            "description": "Contact ID"
          },
          "first_name": {
            "type": [
              "string",
              "null"
            ],
            "maxLength": 128,
            "description": "Contact first name"
          },
          "last_name": {
            "type": [
              "string",
              "null"
            ],
            "maxLength": 128,
            "description": "Contact last name"
          },
          "title": {
            "type": [
              "string",
              "null"
            ],
            "maxLength": 64,
            "description": "Contact title"
          },
          "call_handling_notes": {
            "type": [
              "string",
              "null"
            ],
            "maxLength": 4096,
            "description": "Call handling notes for the specific contact"
          },
          "is_default": {
            "type": [
              "boolean",
              "null"
            ],
            "description": "Defines if contact should be used as default (only 1 per script; it has HIGHER priority than value in default_contact_id)"
          },
          "destinations": {
            "type": "array",
            "items": {
              "type": [
                "object",
                "null"
              ],
              "properties": {
                "id": {
                  "type": [
                    "integer",
                    "null"
                  ],
                  "minimum": 1,
                  "description": "Destination ID"
                },
                "type": {
                  "type": [
                    "string",
                    "null"
                  ],
                  "enum": [
                    "email",
                    "extension",
                    "phone_number",
                    "voicemail"
                  ],
                  "description": "Destination type (can be: email, extension, phone_number or voicemail)"
                },
                "destination": {
                  "type": [
                    "string",
                    "null"
                  ],
                  "maxLength": 256,
                  "description": "Acctual value of destination. For extension/voicemail it should be stringified version of extension's id or \"ext:EXT_NUMBER\". For phone_number type provide phone number."
                },
                "is_warm_transfer": {
                  "type": [
                    "boolean",
                    "null"
                  ],
                  "description": "Transfer type"
                }
              }
            },
            "description": "Array of of destination objects for the specific contact"
          }
        },
        "required": [
          "destinations"
        ]
      },
      "description": "Array of contact objects associated with your live answer"
    },
    "vendor": {
      "type": [
        "object",
        "null"
      ],
      "properties": {
        "id": {
          "type": [
            "integer",
            "null"
          ],
          "minimum": 1,
          "description": "Vendor ID"
        },
        "name": {
          "type": [
            "string",
            "null"
          ],
          "maxLength": 80,
          "description": "Vendor name"
        }
      },
      "description": "Live answer vendor object"
    },
    "did": {
      "type": [
        "object",
        "null"
      ],
      "properties": {
        "id": {
          "type": [
            "integer",
            "null"
          ],
          "minimum": 1,
          "description": "ID of the Phone number"
        },
        "name": {
          "type": [
            "string",
            "null"
          ],
          "maxLength": 80,
          "description": "Name of the Phone number"
        },
        "did": {
          "type": [
            "string",
            "null"
          ],
          "maxLength": 16,
          "description": "Number of the Phone number"
        }
      },
      "description": "DID (Phone number)"
    },
    "default_contact_id": {
      "type": [
        "integer",
        "null"
      ],
      "minimum": 0,
      "description": "Default contact ID (it has LOWER priority than flag in contacts.*.is_default) - it can be used for update only"
    }
  },
  "required": [
    "code",
    "name",
    "business_contact"
  ]
}

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