The reason for the item-level dispute. For information about the required information for each dispute reason and associated evidence type, see dispute reasons.
{
"$schema": "https://json-schema.org/draft/2020-12/schema",
"$id": "#/components/schemas/dispute_reason",
"title": "Dispute Reason",
"type": "string",
"minLength": 1,
"maxLength": 255,
"pattern": "^[0-9A-Z_]+$",
"description": "The reason for the item-level dispute. For information about the required information for each dispute reason and associated evidence type, see <a href=\"/docs/integration/direct/customer-disputes/integration-guide/#dispute-reasons\">dispute reasons</a>.",
"enum": [
"MERCHANDISE_OR_SERVICE_NOT_RECEIVED",
"MERCHANDISE_OR_SERVICE_NOT_AS_DESCRIBED",
"UNAUTHORISED",
"CREDIT_NOT_PROCESSED",
"DUPLICATE_TRANSACTION",
"INCORRECT_AMOUNT",
"PAYMENT_BY_OTHER_MEANS",
"CANCELED_RECURRING_BILLING",
"PROBLEM_WITH_REMITTANCE",
"OTHER"
]
}
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