Otter · Schema

IntentToCancelEvent

Event that request the intent to cancel an order.

RestaurantOrder ManagementDeliveryOnline OrderingMenu ManagementAnalytics

Properties

Name	Type	Description
externalIdentifiers	object
cancellationReason	string	The reason for a cancellation.

View JSON Schema on GitHub

JSON Schema

{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "title": "IntentToCancelEvent",
  "description": "Event that request the intent to cancel an order.",
  "$id": "https://raw.githubusercontent.com/api-evangelist/otter/refs/heads/main/json-schema/public-api-intent-to-cancel-event-schema.json",
  "type": "object",
  "properties": {
    "externalIdentifiers": {
      "$ref": "https://raw.githubusercontent.com/api-evangelist/otter/refs/heads/main/json-schema/public-api-order-external-identifiers-schema.json"
    },
    "cancellationReason": {
      "type": "string",
      "description": "The reason for a cancellation.",
      "enum": [
        "REASON_UNKNOWN",
        "DUPLICATE_ORDER",
        "UNAVAILABLE_ITEM",
        "FRAUDULENT_EATER",
        "RESTAURANT_INTERNAL_ISSUE",
        "KITCHEN_CLOSED",
        "CUSTOMER_CALLED_TO_CANCEL",
        "CANNOT_COMPLETE_CUSTOMER_REQUEST",
        "RESTAURANT_TOO_BUSY",
        "UNACCEPTED_ORDER",
        "RESTAURANT_CANCELED",
        "AUTOMATICALLY_CANCELED",
        "LATE_DELIVERY",
        "COURIER_NOT_FOUND",
        "CUSTOMER_NOT_FOUND",
        "UNABLE_TO_DELIVER"
      ],
      "example": "REASON_UNKNOWN"
    }
  }
}

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