Merge · Schema
Comment
# The Comment Object ### Description The `Comment` object is used to represent a comment on a ticket. ### Usage Example TODO
IntegrationPlatformUnified-APIAgent HandlerLLM Gateway
Properties
| Name | Type | Description |
|---|---|---|
| id | string | |
| remote_id | stringnull | The third-party API ID of the matching object. |
| created_at | string | The datetime that this object was created by Merge. |
| modified_at | string | The datetime that this object was modified by Merge. |
| user | stringnull | The author of the Comment, if the author is a User. If the third party does not support specifying an author, we will append "[Posted on behalf of {name}]" to the comment. |
| contact | stringnull | The author of the Comment, if the author is a Contact.If the third party does not support specifying an author, we will append "[Posted on behalf of {name}]" to the comment. |
| body | stringnull | The comment's text body. |
| html_body | stringnull | The comment's text body formatted as html. |
| ticket | stringnull | The ticket associated with the comment. |
| is_private | booleannull | Whether or not the comment is internal. |
| remote_created_at | stringnull | When the third party's comment was created. |
| remote_was_deleted | boolean | Indicates whether or not this object has been deleted in the third party platform. Full coverage deletion detection is a premium add-on. Native deletion detection is offered for free with limited cove |
| field_mappings | object | |
| remote_data | arraynull |
JSON Schema
{
"$schema": "https://json-schema.org/draft/2020-12/schema",
"$id": "#/components/schemas/Comment",
"title": "Comment",
"type": "object",
"properties": {
"id": {
"type": "string",
"format": "uuid"
},
"remote_id": {
"type": [
"string",
"null"
],
"description": "The third-party API ID of the matching object."
},
"created_at": {
"type": "string",
"format": "date-time",
"description": "The datetime that this object was created by Merge."
},
"modified_at": {
"type": "string",
"format": "date-time",
"description": "The datetime that this object was modified by Merge."
},
"user": {
"type": [
"string",
"null"
],
"format": "uuid",
"description": "The author of the Comment, if the author is a User. If the third party does not support specifying an author, we will append \"[Posted on behalf of {name}]\" to the comment."
},
"contact": {
"type": [
"string",
"null"
],
"format": "uuid",
"description": "The author of the Comment, if the author is a Contact.If the third party does not support specifying an author, we will append \"[Posted on behalf of {name}]\" to the comment."
},
"body": {
"type": [
"string",
"null"
],
"description": "The comment's text body."
},
"html_body": {
"type": [
"string",
"null"
],
"description": "The comment's text body formatted as html."
},
"ticket": {
"type": [
"string",
"null"
],
"format": "uuid",
"description": "The ticket associated with the comment. "
},
"is_private": {
"type": [
"boolean",
"null"
],
"description": "Whether or not the comment is internal."
},
"remote_created_at": {
"type": [
"string",
"null"
],
"format": "date-time",
"description": "When the third party's comment was created."
},
"remote_was_deleted": {
"type": "boolean",
"description": "Indicates whether or not this object has been deleted in the third party platform. Full coverage deletion detection is a premium add-on. Native deletion detection is offered for free with limited coverage. [Learn more](https://docs.merge.dev/integrations/hris/supported-features/)."
},
"field_mappings": {
"oneOf": [
{
"$ref": "#/components/schemas/CommentFieldMappings"
},
{
"type": "null"
}
]
},
"remote_data": {
"type": [
"array",
"null"
],
"items": {
"$ref": "#/components/schemas/RemoteData"
}
}
},
"description": "# The Comment Object\n### Description\nThe `Comment` object is used to represent a comment on a ticket.\n\n### Usage Example\nTODO"
}
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