Innago · Schema
MaintenanceTicket
A maintenance ticket submitted for a property within the Innago platform
Property ManagementReal-EstateLeasesRent CollectionMaintenanceTenantsInvoicingPayments
Properties
| Name | Type | Description |
|---|---|---|
| maintenanceUid | string | Unique maintenance ticket identifier |
| personName | string | Name of the person who submitted the ticket |
| name | string | Name of the maintenance ticket |
| category | string | Maintenance category |
| description | string | Description of the maintenance issue |
| dateSubmitted | string | Date the ticket was submitted |
| dateResolved | stringnull | Date the ticket was resolved, if applicable |
| isUrgent | boolean | Whether the maintenance issue is urgent |
| property | string | Property name associated with the ticket |
| unit | string | Unit name associated with the ticket |
| propertyAddress | string | Address of the property |
| personUid | string | Identifier of the person who submitted the ticket |
| requestStatus | string | Current status of the maintenance request |
JSON Schema
{
"$schema": "http://json-schema.org/draft-07/schema#",
"$id": "https://api-my.innago.com/openapi/schemas/maintenance",
"title": "MaintenanceTicket",
"description": "A maintenance ticket submitted for a property within the Innago platform",
"type": "object",
"properties": {
"maintenanceUid": {
"type": "string",
"format": "uuid",
"description": "Unique maintenance ticket identifier"
},
"personName": {
"type": "string",
"description": "Name of the person who submitted the ticket"
},
"name": {
"type": "string",
"description": "Name of the maintenance ticket"
},
"category": {
"type": "string",
"description": "Maintenance category",
"enum": ["Electrical", "Plumbing", "AC", "Heat", "Kitchen", "Appliance", "Other"]
},
"description": {
"type": "string",
"description": "Description of the maintenance issue"
},
"dateSubmitted": {
"type": "string",
"format": "date-time",
"description": "Date the ticket was submitted"
},
"dateResolved": {
"type": ["string", "null"],
"format": "date-time",
"description": "Date the ticket was resolved, if applicable"
},
"isUrgent": {
"type": "boolean",
"description": "Whether the maintenance issue is urgent"
},
"property": {
"type": "string",
"description": "Property name associated with the ticket"
},
"unit": {
"type": "string",
"description": "Unit name associated with the ticket"
},
"propertyAddress": {
"type": "string",
"description": "Address of the property"
},
"personUid": {
"type": "string",
"format": "uuid",
"description": "Identifier of the person who submitted the ticket"
},
"requestStatus": {
"type": "string",
"description": "Current status of the maintenance request",
"enum": ["NewRequest", "OldRequest", "Resolved", "ReOpened"]
}
}
}
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