HubSpot · Schema

Call

Represents a call engagement in the CRM

AnalyticsCommerceContentCRMCustomer ServiceEmail MarketingMarketingMarketing AutomationSales

Properties

Name Type Description
id string The unique identifier for the call
properties object The call properties
propertiesWithHistory object Properties with their change history
createdAt string When the call was created
updatedAt string When the call was last updated
archived boolean Whether the call is archived
archivedAt string When the call was archived (if archived)
View JSON Schema on GitHub

JSON Schema

engagement-calls-api-call-schema.json Raw ↑
{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "https://raw.githubusercontent.com/api-evangelist/hubspot/refs/heads/main/json-schema/engagement-calls-api-call-schema.json",
  "title": "Call",
  "description": "Represents a call engagement in the CRM",
  "type": "object",
  "properties": {
    "id": {
      "type": "string",
      "description": "The unique identifier for the call",
      "example": "512"
    },
    "properties": {
      "type": "object",
      "description": "The call properties",
      "additionalProperties": {
        "type": "string"
      },
      "example": {
        "hs_call_title": "Discovery Call",
        "hs_call_body": "Discussed product requirements",
        "hs_call_duration": "1800000",
        "hs_call_direction": "OUTBOUND",
        "hs_call_disposition": "connected",
        "hs_call_status": "COMPLETED",
        "hs_timestamp": "2024-01-15T10:30:00.000Z"
      }
    },
    "propertiesWithHistory": {
      "type": "object",
      "description": "Properties with their change history",
      "additionalProperties": {
        "type": "array",
        "items": {
          "type": "object",
          "description": "Historical value of a property",
          "properties": {
            "value": {
              "type": "string",
              "description": "The historical value",
              "example": "Discovery Call"
            },
            "timestamp": {
              "type": "string",
              "format": "date-time",
              "description": "When the value was set",
              "example": "2024-01-15T10:30:00.000Z"
            },
            "sourceType": {
              "type": "string",
              "description": "The source type that set this value",
              "example": "CRM_UI"
            },
            "sourceId": {
              "type": "string",
              "description": "The source identifier",
              "example": "userId:12345"
            },
            "sourceLabel": {
              "type": "string",
              "description": "Human-readable source label",
              "example": "John Doe"
            },
            "updatedByUserId": {
              "type": "integer",
              "description": "The user ID who made the change",
              "example": 12345
            }
          }
        }
      },
      "example": {
        "key": "value"
      }
    },
    "createdAt": {
      "type": "string",
      "format": "date-time",
      "description": "When the call was created",
      "example": "2024-01-15T10:30:00.000Z"
    },
    "updatedAt": {
      "type": "string",
      "format": "date-time",
      "description": "When the call was last updated",
      "example": "2024-01-15T11:00:00.000Z"
    },
    "archived": {
      "type": "boolean",
      "description": "Whether the call is archived",
      "example": false
    },
    "archivedAt": {
      "type": "string",
      "format": "date-time",
      "description": "When the call was archived (if archived)",
      "example": "2025-03-15T14:30:00Z"
    }
  },
  "required": [
    "id",
    "properties",
    "createdAt",
    "updatedAt",
    "archived"
  ]
}

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