Gainsight · Schema

KCExternalStateChangeRequest

Engagement state change request

Customer SuccessCustomer ExperienceProduct AnalyticsCustomer CommunitiesCustomer HealthCustomer EducationSoftware-as-a-ServiceMCPRetentionCommunity

Properties

Name Type Description
kcId string ID of kc to modify
state string New state for given kc's
envs array Collection of environments on which to change the state. Defaults to [PRODUCTION]
View JSON Schema on GitHub

JSON Schema

gainsight-kcexternal-state-change-request-schema.json Raw ↑ 
{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "https://raw.githubusercontent.com/api-evangelist/gainsight/main/json-schema/gainsight-kcexternal-state-change-request-schema.json",
  "title": "KCExternalStateChangeRequest",
  "description": "Engagement state change request",
  "x-generated": "2026-10-12",
  "x-method": "derived",
  "x-generator": "derive-json-schema.py",
  "x-source": "openapi/gainsight-kcbot-api-openapi.yml#/components/schemas/KCExternalStateChangeRequest",
  "type": "object",
  "required": [
    "kcId",
    "state"
  ],
  "properties": {
    "kcId": {
      "type": "string",
      "description": "ID of kc to modify"
    },
    "state": {
      "type": "string",
      "description": "New state for given kc's",
      "enum": [
        "START",
        "PAUSE"
      ]
    },
    "envs": {
      "type": "array",
      "description": "Collection of environments on which to change the state. Defaults to [PRODUCTION]",
      "items": {
        "type": "string",
        "enum": [
          "PRODUCTION",
          "INTEGRATION",
          "QA",
          "STAGE"
        ]
      }
    }
  }
}

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