Dynatrace · Schema

Dynatrace Problem

A Dynatrace-detected problem representing an aggregated service degradation identified by the Davis AI engine. Problems correlate multiple related anomaly events into a single issue with severity, root cause analysis, and affected entity information.

AI OperationsAnalyticsAPMApplication Performance MonitoringApplication SecurityAutomationCloud MonitoringDigital Experience ManagementIntelligenceObservability

Properties

Name Type Description
problemId string The internal unique identifier of the problem, e.g., -1234567890123456789_V2. Used in API calls to retrieve or act on this specific problem.
displayId string The human-readable problem identifier displayed in the Dynatrace UI, e.g., P-123456. This is the ID referenced in notifications and alert messages.
title string The title of the problem, generated by the Davis AI engine to summarize the nature and scope of the detected degradation.
severityLevel string The severity classification of the problem, indicating the category of service impact detected by Davis AI.
status string The current lifecycle status of the problem.
startTime integer The Unix timestamp in milliseconds when the problem was first detected by Davis AI.
endTime integer The Unix timestamp in milliseconds when the problem was resolved. Returns -1 if the problem is still open (status is OPEN).
affectedEntities array The list of entities directly affected by the problem — those where the anomaly was first detected by Davis AI.
impactedEntities array The list of entities experiencing service degradation as a downstream consequence of the problem, including dependent services and infrastructure.
rootCauseEntity object The entity identified by Davis AI as the root cause of the problem. Null if the root cause could not be determined or if insufficient data is available.
managementZones array The management zones that contain the affected entities. Management zones are used for access control and organizational scoping within Dynatrace.
tags array Tags applied to the affected entities that were relevant at the time the problem was detected. Useful for routing notifications and categorizing problems.
evidenceDetails object Root cause evidence collected by Davis AI, including the anomaly evidence items that contributed to problem detection and root cause determination.
comments object Comments attached to the problem for collaboration and tracking investigation notes.
View JSON Schema on GitHub