Customer.io · Schema

Person: Merge

Merges `secondary` into `primary`, then deletes `secondary`. The operation is not reversible, and `primary` must already exist. See [merging duplicate people](/journeys/people/manage/merge-people/).

Behavioral DataBroadcastCampaignsCDPCustomer DataCustomer Data PlatformData IngestionEmailEvent TrackingMarketing AutomationMessagingPush NotificationsSegmentsSMSTransactional EmailA2A

Properties

Name Type Description
type string The operation modifies a person in Customer.io
action string Merges `secondary` into `primary`, then deletes `secondary`. Not reversible; see [merging duplicate people](/journeys/people/manage/merge-people/).
primary object The person who remains after the merge, identified by `id`, `email`, or `cio_id`. If email identifiers are disabled in [workspace settings](https://fly.customer.io/workspaces/last/settings/edit), use
secondary object The person deleted after the merge, identified by `id`, `email`, or `cio_id`. If email identifiers are disabled in [workspace settings](https://fly.customer.io/workspaces/last/settings/edit), use `id`
View JSON Schema on GitHub

JSON Schema

customer-io-person-merge-schema.json Raw ↑
{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "https://raw.githubusercontent.com/api-evangelist/customer-io/main/json-schema/customer-io-person-merge-schema.json",
  "title": "Person: Merge",
  "description": "Merges `secondary` into `primary`, then deletes `secondary`. The operation is not reversible, and `primary` must already exist. See [merging duplicate people](/journeys/people/manage/merge-people/).",
  "x-generated": "2026-10-12",
  "x-method": "derived",
  "x-generator": "derive-json-schema.py",
  "x-source": "openapi/customer-io-track-v2-api-openapi.yml#/components/schemas/person_merge",
  "type": "object",
  "required": [
    "type",
    "primary",
    "secondary",
    "action"
  ],
  "properties": {
    "type": {
      "description": "The operation modifies a person in Customer.io",
      "type": "string",
      "enum": [
        "person"
      ]
    },
    "action": {
      "type": "string",
      "description": "Merges `secondary` into `primary`, then deletes `secondary`. Not reversible; see [merging duplicate people](/journeys/people/manage/merge-people/).",
      "enum": [
        "merge"
      ]
    },
    "primary": {
      "description": "The person who remains after the merge, identified by `id`, `email`, or `cio_id`. If email identifiers are disabled in [workspace settings](https://fly.customer.io/workspaces/last/settings/edit), use `id` or `cio_id`.",
      "oneOf": [
        {
          "title": "id",
          "type": "object",
          "required": [
            "id"
          ],
          "properties": {
            "id": {
              "$ref": "#/$defs/not_nullable_customer_id"
            }
          }
        },
        {
          "title": "email",
          "type": "object",
          "required": [
            "email"
          ],
          "properties": {
            "email": {
              "$ref": "#/$defs/not_nullable_email_address"
            }
          }
        },
        {
          "title": "cio_id",
          "type": "object",
          "required": [
            "cio_id"
          ],
          "properties": {
            "cio_id": {
              "$ref": "#/$defs/cio_id"
            }
          }
        }
      ]
    },
    "secondary": {
      "description": "The person deleted after the merge, identified by `id`, `email`, or `cio_id`. If email identifiers are disabled in [workspace settings](https://fly.customer.io/workspaces/last/settings/edit), use `id` or `cio_id`.",
      "oneOf": [
        {
          "title": "id",
          "type": "object",
          "required": [
            "id"
          ],
          "properties": {
            "id": {
              "$ref": "#/$defs/not_nullable_customer_id"
            }
          }
        },
        {
          "title": "email",
          "type": "object",
          "required": [
            "email"
          ],
          "properties": {
            "email": {
              "$ref": "#/$defs/not_nullable_email_address"
            }
          }
        },
        {
          "title": "cio_id",
          "type": "object",
          "required": [
            "cio_id"
          ],
          "properties": {
            "cio_id": {
              "$ref": "#/$defs/cio_id"
            }
          }
        }
      ]
    }
  },
  "$defs": {
    "cio_id": {
      "x-scalar-ignore": true,
      "type": "string",
      "description": "A unique identifier set by Customer.io, used to reference a person if you want to update their identifiers."
    },
    "not_nullable_customer_id": {
      "x-scalar-ignore": true,
      "type": "string",
      "description": "The ID of a customer profile, analogous to a \"person\" in the UI."
    },
    "not_nullable_email_address": {
      "x-scalar-ignore": true,
      "type": "string",
      "description": "The email address of the customer."
    }
  }
}

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