Customer.io · Schema

activityObject

Behavioral DataBroadcastCampaignsCDPCustomer DataCustomer Data PlatformData IngestionEmailEvent TrackingMarketing AutomationMessagingPush NotificationsSegmentsSMSTransactional EmailA2A

Properties

Name Type Description
customer_id object
customer_identifiers object
data object
delivery_id string The message ID.
delivery_type string The recipient device, if applicable.
id string The identifier for the action.
timestamp integer The date and time when the action occurred.
type object
name string The name of the event, for `event` and `screen` activities. For `consent` activities, the consent action, which is `opted_in`, `opted_out`, or `voided`.
url string The page URL, for `page` activities.
View JSON Schema on GitHub

JSON Schema

customer-io-activity-object-schema.json Raw ↑
{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "https://raw.githubusercontent.com/api-evangelist/customer-io/main/json-schema/customer-io-activity-object-schema.json",
  "title": "activityObject",
  "x-generated": "2026-10-12",
  "x-method": "derived",
  "x-generator": "derive-json-schema.py",
  "x-source": "openapi/customer-io-journeys-api-openapi.yml#/components/schemas/activityObject",
  "x-scalar-ignore": true,
  "type": "object",
  "properties": {
    "customer_id": {
      "$ref": "#/$defs/customer_id"
    },
    "customer_identifiers": {
      "$ref": "#/$defs/customer_identifiers"
    },
    "data": {
      "oneOf": [
        {
          "title": "Message delivery",
          "type": "object",
          "properties": {
            "delivered": {
              "type": [
                "integer",
                "null"
              ],
              "format": "unix timestamp",
              "description": "The date-time when the message was delivered, if applicable."
            },
            "delivery_id": {
              "type": "string",
              "description": "The message ID."
            },
            "opened": {
              "type": [
                "boolean",
                "null"
              ],
              "description": "Indicates whether or not a customer opened a message, if the message was delivered."
            }
          }
        },
        {
          "title": "Attribute change",
          "description": "The name of the object is the attribute that changed.",
          "type": "object",
          "additionalProperties": {
            "x-additionalPropertyName": "Attribute Name",
            "$ref": "#/$defs/attributeChangeAction"
          }
        },
        {
          "title": "Consent record",
          "description": "The data for a `consent` activity. The activity's `name` is the action, `opted_in` or `opted_out`. Customer.io fills in the optional fields when the change that created the record has that information. See [Consent records](/messaging/channels/subscriptions/consent-records/#what-a-record-contains).",
          "type": "object",
          "properties": {
            "consent_state": {
              "type": "string",
              "description": "The state the change left the person in.",
              "enum": [
                "subscribed",
                "unsubscribed"
              ]
            },
            "collection_point": {
              "type": "string",
              "description": "Where the change came from, like your subscription center or an SMS reply. The `subscription_preference_migration` and `sender_optout_migration` values mark records that Customer.io imported from preferences and opt-outs that existed before your account recorded consent.",
              "enum": [
                "api",
                "carrier_report",
                "double_opt_in_confirmation",
                "form",
                "import",
                "in_app_prompt",
                "inbound_reply",
                "list_unsubscribe_header",
                "one_click_unsubscribe",
                "operator",
                "sender_optout_migration",
                "subscription_center",
                "subscription_preference_migration",
                "unsubscribe_link"
              ]
            },
            "channel": {
              "type": "string",
              "description": "The channel the consent applies to, like `email` or `sms`. Absent when the consent applies to all of your messages."
            },
            "topic_id": {
              "type": "integer",
              "description": "The subscription topic the consent applies to, if any."
            },
            "topic_name": {
              "type": "string",
              "description": "The topic's name when the change happened. Renaming the topic later doesn't change this value."
            },
            "sender_id": {
              "type": "integer",
              "description": "The sender identity the consent applies to, if any."
            },
            "from": {
              "type": "string",
              "description": "The sender's email address or phone number when the change happened."
            },
            "delivery_id": {
              "type": "string",
              "description": "The message the person responded to, like the email that contained the unsubscribe link."
            },
            "received_on": {
              "type": "string",
              "description": "The address or phone number the person's reply came from."
            },
            "profile_identifier": {
              "type": "string",
              "description": "The identifier your request used to find the person."
            },
            "profile_identifier_type": {
              "type": "string",
              "description": "The type of `profile_identifier`, like `email` or `id`."
            },
            "response": {
              "type": "string",
              "description": "What the person sent back, like the body of an SMS reply."
            },
            "source_event_id": {
              "type": "string",
              "description": "The ID of the activity that produced this record, like the inbound SMS that contained STOP."
            }
          }
        }
      ]
    },
    "delivery_id": {
      "type": "string",
      "description": "The message ID."
    },
    "delivery_type": {
      "type": "string",
      "description": "The recipient device, if applicable.",
      "enum": [
        "ios",
        "android",
        "email",
        "phone"
      ]
    },
    "id": {
      "description": "The identifier for the action.",
      "type": "string"
    },
    "timestamp": {
      "type": "integer",
      "format": "unix timestamp",
      "description": "The date and time when the action occurred."
    },
    "type": {
      "$ref": "#/$defs/activityTypes"
    },
    "name": {
      "type": "string",
      "description": "The name of the event, for `event` and `screen` activities. For `consent` activities, the consent action, which is `opted_in`, `opted_out`, or `voided`."
    },
    "url": {
      "type": "string",
      "description": "The page URL, for `page` activities."
    }
  },
  "$defs": {
    "activityTypes": {
      "x-scalar-ignore": true,
      "description": "The type of activity. Types with `_o:<object_type_id>` are for objects and types with `_r:<object_type_id>` are for relationships.",
      "type": "string",
      "enum": [
        "add_relationship",
        "anon_merge",
        "attempted_action",
        "attempted_email",
        "attempted_in_app",
        "attempted_push",
        "attempted_slack",
        "attempted_twilio",
        "attempted_webhook",
        "attempted_whatsapp",
        "attribute_change",
        "bounced_action",
        "bounced_email",
        "bounced_push",
        "bounced_twilio",
        "bounced_whatsapp",
        "clicked_action",
        "clicked_content",
        "clicked_email",
        "clicked_in_app",
        "clicked_push",
        "clicked_twilio",
        "clicked_webhook",
        "consent",
        "converted_action",
        "converted_content",
        "converted_email",
        "converted_in_app",
        "converted_slack",
        "converted_twilio",
        "converted_webhook",
        "converted_whatsapp",
        "deferred_action",
        "deferred_email",
        "deferred_in_app",
        "deferred_push",
        "deferred_slack",
        "deferred_twilio",
        "deferred_webhook",
        "deferred_whatsapp",
        "delete_relationship",
        "delivered_action",
        "delivered_email",
        "delivered_push",
        "delivered_twilio",
        "delivered_whatsapp",
        "device_change",
        "drafted_action",
        "drafted_email",
        "drafted_in_app",
        "drafted_push",
        "drafted_slack",
        "drafted_twilio",
        "drafted_webhook",
        "dropped_action",
        "dropped_email",
        "dropped_push",
        "dropped_twilio",
        "dropped_webhook",
        "dropped_whatasapp",
        "event",
        "failed_action",
        "failed_attribute_change",
        "failed_batch_update",
        "failed_email",
        "failed_event",
        "failed_in_app",
        "failed_object_journeys",
        "failed_push",
        "failed_query_collection",
        "failed_slack",
        "failed_twilio",
        "failed_webhook",
        "failed_whatsapp",
        "opened_action",
        "opened_email",
        "opened_in_app",
        "opened_push",
        "page",
        "profile_create",
        "profile_delete",
        "profile_merge",
        "relationship_attribute_change",
        "relationship_failed_attribute_change",
        "screen",
        "sent_action",
        "sent_email",
        "sent_in_app",
        "sent_push",
        "sent_slack",
        "sent_twilio",
        "sent_webhook",
        "sent_whatsapp",
        "skipped_update",
        "spammed_email",
        "suppressed_twilio",
        "suppressed_whatsapp",
        "topic_unsubscribed_email",
        "undeliverable_action",
        "undeliverable_email",
        "undeliverable_in_app",
        "undeliverable_push",
        "undeliverable_slack",
        "undeliverable_twilio",
        "undeliverable_webhook",
        "undeliverable_whatsapp",
        "unsubscribed_action",
        "unsubscribed_email",
        "viewed_content",
        "webhook_event",
        "_o:<object_type_id>:add_relationship",
        "_o:<object_type_id>:attribute_change",
        "_o:<object_type_id>:create",
        "_o:<object_type_id>:delete",
        "_o:<object_type_id>:delete_relationship",
        "_o:<object_type_id>:failed_attribute_change",
        "_r:<object_type_id>:attribute_change",
        "_r:<object_type_id>:failed_attribute_change"
      ]
    },
    "attributeChangeAction": {
      "x-scalar-ignore": true,
      "type": "object",
      "properties": {
        "from": {
          "type": "string",
          "description": "The old attribute value. If empty, the customer probably didn't bear the attribute before this action."
        },
        "to": {
          "type": "string",
          "description": "The new attribute value."
        }
      }
    },
    "cio_id": {
      "x-scalar-ignore": true,
      "type": "string",
      "description": "A unique identifier set by Customer.io, used to reference a person if you want to update their identifiers."
    },
    "customer_id": {
      "x-scalar-ignore": true,
      "type": [
        "string",
        "null"
      ],
      "description": "The ID of a customer profile, analogous to a \"person\" in the UI. If your workspace supports multiple identifiers (email and ID), this value can be null."
    },
    "customer_identifiers": {
      "x-scalar-ignore": true,
      "type": "object",
      "description": "Identifiers for the person in a response—`id`, `cio_id`, and `email`. Unset `id` or `email` values are `null`. We recommend this object over the less descriptive `customer_id`. This object doesn't include `phone`, even if your workspace uses phone numbers as an identifier; look for the person's `phone` attribute instead.",
      "required": [
        "email",
        "id",
        "cio_id"
      ],
      "properties": {
        "email": {
          "type": [
            "string",
            "null"
          ],
          "format": "email",
          "description": "A person's email address, if set."
        },
        "id": {
          "type": [
            "string",
            "null"
          ],
          "description": "A person's unique ID, if set. This is the same as the `customer_id` if present."
        },
        "cio_id": {
          "$ref": "#/$defs/cio_id"
        }
      }
    }
  }
}

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