Properties
| Name | Type | Description |
|---|---|---|
| serverNow | string | |
| conversation | object | |
| inbox | object | |
| messages | array | |
| notes | array | |
| contact | object | |
| voiceSessions | array | |
| recentConversations | array | |
| labels | array | |
| csatRating | object |
JSON Schema
{
"$schema": "https://json-schema.org/draft/2020-12/schema",
"$id": "https://artifacts.apis.io/communicate-so/json-schema/communicate-so-read-inbox-conversation-response-schema.json",
"title": "readInboxConversationResponse",
"x-generated": "2026-10-29",
"x-method": "derived",
"x-generator": "derive-json-schema.py",
"x-source": "openapi/communicate-so-openapi.json#/components/schemas/readInboxConversationResponse",
"type": "object",
"properties": {
"serverNow": {
"type": "string",
"format": "date-time",
"pattern": "^(?:(?:\\d\\d[2468][048]|\\d\\d[13579][26]|\\d\\d0[48]|[02468][048]00|[13579][26]00)-02-29|\\d{4}-(?:(?:0[13578]|1[02])-(?:0[1-9]|[12]\\d|3[01])|(?:0[469]|11)-(?:0[1-9]|[12]\\d|30)|(?:02)-(?:0[1-9]|1\\d|2[0-8])))T(?:(?:[01]\\d|2[0-3]):[0-5]\\d(?::[0-5]\\d(?:\\.\\d+)?)?(?:Z|([+-](?:[01]\\d|2[0-3]):[0-5]\\d)))$"
},
"conversation": {
"type": "object",
"properties": {
"id": {
"type": "string",
"minLength": 1
},
"workspaceId": {
"type": "string",
"minLength": 1
},
"agentId": {
"type": "string",
"minLength": 1
},
"channel": {
"type": "string",
"enum": [
"playground",
"widget",
"api",
"email",
"dashboard"
]
},
"surface": {
"type": "string",
"enum": [
"widget",
"hosted"
]
},
"visitorId": {
"anyOf": [
{
"type": "string"
},
{
"type": "null"
}
]
},
"subject": {
"anyOf": [
{
"type": "string"
},
{
"type": "null"
}
]
},
"createdBy": {
"anyOf": [
{
"type": "string"
},
{
"type": "null"
}
]
},
"contactId": {
"anyOf": [
{
"type": "string",
"minLength": 1
},
{
"type": "null"
}
]
},
"status": {
"type": "string",
"enum": [
"open",
"closed"
]
},
"mode": {
"type": "string",
"enum": [
"ai",
"human"
]
},
"modeLocked": {
"type": "boolean"
},
"modeSource": {
"type": "string",
"enum": [
"legacy",
"manual",
"message_lifecycle"
]
},
"modeVersion": {
"type": "integer",
"minimum": 0,
"maximum": 9007199254740991
},
"contactEmail": {
"anyOf": [
{
"type": "string"
},
{
"type": "null"
}
]
},
"visitorLastSeenAt": {
"anyOf": [
{
"type": "string",
"format": "date-time",
"pattern": "^(?:(?:\\d\\d[2468][048]|\\d\\d[13579][26]|\\d\\d0[48]|[02468][048]00|[13579][26]00)-02-29|\\d{4}-(?:(?:0[13578]|1[02])-(?:0[1-9]|[12]\\d|3[01])|(?:0[469]|11)-(?:0[1-9]|[12]\\d|30)|(?:02)-(?:0[1-9]|1\\d|2[0-8])))T(?:(?:[01]\\d|2[0-3]):[0-5]\\d(?::[0-5]\\d(?:\\.\\d+)?)?(?:Z|([+-](?:[01]\\d|2[0-3]):[0-5]\\d)))$"
},
{
"type": "null"
}
]
},
"visitorSeenAt": {
"anyOf": [
{
"type": "string",
"format": "date-time",
"pattern": "^(?:(?:\\d\\d[2468][048]|\\d\\d[13579][26]|\\d\\d0[48]|[02468][048]00|[13579][26]00)-02-29|\\d{4}-(?:(?:0[13578]|1[02])-(?:0[1-9]|[12]\\d|3[01])|(?:0[469]|11)-(?:0[1-9]|[12]\\d|30)|(?:02)-(?:0[1-9]|1\\d|2[0-8])))T(?:(?:[01]\\d|2[0-3]):[0-5]\\d(?::[0-5]\\d(?:\\.\\d+)?)?(?:Z|([+-](?:[01]\\d|2[0-3]):[0-5]\\d)))$"
},
{
"type": "null"
}
]
},
"contactName": {
"anyOf": [
{
"type": "string"
},
{
"type": "null"
}
]
},
"preChatAnswers": {
"type": "array",
"items": {
"type": "object",
"properties": {
"label": {
"type": "string"
},
"value": {
"type": "string"
}
},
"required": [
"label",
"value"
],
"additionalProperties": false
}
},
"agentSeenAt": {
"anyOf": [
{
"type": "string",
"format": "date-time",
"pattern": "^(?:(?:\\d\\d[2468][048]|\\d\\d[13579][26]|\\d\\d0[48]|[02468][048]00|[13579][26]00)-02-29|\\d{4}-(?:(?:0[13578]|1[02])-(?:0[1-9]|[12]\\d|3[01])|(?:0[469]|11)-(?:0[1-9]|[12]\\d|30)|(?:02)-(?:0[1-9]|1\\d|2[0-8])))T(?:(?:[01]\\d|2[0-3]):[0-5]\\d(?::[0-5]\\d(?:\\.\\d+)?)?(?:Z|([+-](?:[01]\\d|2[0-3]):[0-5]\\d)))$"
},
{
"type": "null"
}
]
},
"visitorUserAgent": {
"anyOf": [
{
"type": "string"
},
{
"type": "null"
}
]
},
"visitorTimezone": {
"anyOf": [
{
"type": "string"
},
{
"type": "null"
}
]
},
"ticketNumber": {
"anyOf": [
{
"type": "integer",
"minimum": 0,
"maximum": 9007199254740991
},
{
"type": "null"
}
]
},
"visitorIp": {
"anyOf": [
{
"type": "string"
},
{
"type": "null"
}
]
},
"visitorCountry": {
"anyOf": [
{
"type": "string"
},
{
"type": "null"
}
]
},
"createdAt": {
"type": "string",
"format": "date-time",
"pattern": "^(?:(?:\\d\\d[2468][048]|\\d\\d[13579][26]|\\d\\d0[48]|[02468][048]00|[13579][26]00)-02-29|\\d{4}-(?:(?:0[13578]|1[02])-(?:0[1-9]|[12]\\d|3[01])|(?:0[469]|11)-(?:0[1-9]|[12]\\d|30)|(?:02)-(?:0[1-9]|1\\d|2[0-8])))T(?:(?:[01]\\d|2[0-3]):[0-5]\\d(?::[0-5]\\d(?:\\.\\d+)?)?(?:Z|([+-](?:[01]\\d|2[0-3]):[0-5]\\d)))$"
},
"lastMessageAt": {
"type": "string",
"format": "date-time",
"pattern": "^(?:(?:\\d\\d[2468][048]|\\d\\d[13579][26]|\\d\\d0[48]|[02468][048]00|[13579][26]00)-02-29|\\d{4}-(?:(?:0[13578]|1[02])-(?:0[1-9]|[12]\\d|3[01])|(?:0[469]|11)-(?:0[1-9]|[12]\\d|30)|(?:02)-(?:0[1-9]|1\\d|2[0-8])))T(?:(?:[01]\\d|2[0-3]):[0-5]\\d(?::[0-5]\\d(?:\\.\\d+)?)?(?:Z|([+-](?:[01]\\d|2[0-3]):[0-5]\\d)))$"
},
"messageCount": {
"type": "integer",
"minimum": 0,
"maximum": 9007199254740991
},
"agentName": {
"anyOf": [
{
"type": "string"
},
{
"type": "null"
}
]
}
},
"required": [
"id",
"workspaceId",
"agentId",
"channel",
"surface",
"visitorId",
"subject",
"createdBy",
"contactId",
"status",
"mode",
"modeLocked",
"modeSource",
"modeVersion",
"contactEmail",
"visitorLastSeenAt",
"visitorSeenAt",
"contactName",
"preChatAnswers",
"agentSeenAt",
"visitorUserAgent",
"visitorTimezone",
"ticketNumber",
"visitorIp",
"visitorCountry",
"createdAt",
"lastMessageAt",
"messageCount",
"agentName"
],
"additionalProperties": false
},
"inbox": {
"type": "object",
"properties": {
"conversationId": {
"type": "string",
"minLength": 1
},
"workspaceId": {
"type": "string",
"minLength": 1
},
"status": {
"type": "string",
"enum": [
"open",
"closed",
"snoozed",
"spam"
]
},
"assigneeId": {
"anyOf": [
{
"type": "string",
"minLength": 1
},
{
"type": "null"
}
]
},
"teamId": {
"anyOf": [
{
"type": "string",
"minLength": 1
},
{
"type": "null"
}
]
},
"priority": {
"type": "string",
"enum": [
"low",
"normal",
"high",
"urgent"
]
},
"dueAt": {
"anyOf": [
{
"type": "string",
"format": "date-time",
"pattern": "^(?:(?:\\d\\d[2468][048]|\\d\\d[13579][26]|\\d\\d0[48]|[02468][048]00|[13579][26]00)-02-29|\\d{4}-(?:(?:0[13578]|1[02])-(?:0[1-9]|[12]\\d|3[01])|(?:0[469]|11)-(?:0[1-9]|[12]\\d|30)|(?:02)-(?:0[1-9]|1\\d|2[0-8])))T(?:(?:[01]\\d|2[0-3]):[0-5]\\d(?::[0-5]\\d(?:\\.\\d+)?)?(?:Z|([+-](?:[01]\\d|2[0-3]):[0-5]\\d)))$"
},
{
"type": "null"
}
]
},
"updatedAt": {
"anyOf": [
{
"type": "string",
"format": "date-time",
"pattern": "^(?:(?:\\d\\d[2468][048]|\\d\\d[13579][26]|\\d\\d0[48]|[02468][048]00|[13579][26]00)-02-29|\\d{4}-(?:(?:0[13578]|1[02])-(?:0[1-9]|[12]\\d|3[01])|(?:0[469]|11)-(?:0[1-9]|[12]\\d|30)|(?:02)-(?:0[1-9]|1\\d|2[0-8])))T(?:(?:[01]\\d|2[0-3]):[0-5]\\d(?::[0-5]\\d(?:\\.\\d+)?)?(?:Z|([+-](?:[01]\\d|2[0-3]):[0-5]\\d)))$"
},
{
"type": "null"
}
]
},
"assigneeMemberId": {
"anyOf": [
{
"type": "string",
"minLength": 1
},
{
"type": "null"
}
]
},
"assigneeWorkspaceId": {
"anyOf": [
{
"type": "string",
"minLength": 1
},
{
"type": "null"
}
]
},
"assigneeAgentGrantId": {
"anyOf": [
{
"type": "string",
"minLength": 1
},
{
"type": "null"
}
]
},
"assigneeKind": {
"anyOf": [
{
"type": "string",
"enum": [
"source_member",
"linked_member"
]
},
{
"type": "null"
}
]
},
"assigneeAssignedAt": {
"anyOf": [
{
"type": "string",
"format": "date-time",
"pattern": "^(?:(?:\\d\\d[2468][048]|\\d\\d[13579][26]|\\d\\d0[48]|[02468][048]00|[13579][26]00)-02-29|\\d{4}-(?:(?:0[13578]|1[02])-(?:0[1-9]|[12]\\d|3[01])|(?:0[469]|11)-(?:0[1-9]|[12]\\d|30)|(?:02)-(?:0[1-9]|1\\d|2[0-8])))T(?:(?:[01]\\d|2[0-3]):[0-5]\\d(?::[0-5]\\d(?:\\.\\d+)?)?(?:Z|([+-](?:[01]\\d|2[0-3]):[0-5]\\d)))$"
},
{
"type": "null"
}
]
},
"assigneeAssignedByMemberId": {
"anyOf": [
{
"type": "string",
"minLength": 1
},
{
"type": "null"
}
]
},
"assigneeAssignedByWorkspaceId": {
"anyOf": [
{
"type": "string",
"minLength": 1
},
{
"type": "null"
}
]
},
"assigneeAssignedByAgentGrantId": {
"anyOf": [
{
"type": "string",
"minLength": 1
},
{
"type": "null"
}
]
},
"escalatedAt": {
"anyOf": [
{
"type": "string",
"format": "date-time",
"pattern": "^(?:(?:\\d\\d[2468][048]|\\d\\d[13579][26]|\\d\\d0[48]|[02468][048]00|[13579][26]00)-02-29|\\d{4}-(?:(?:0[13578]|1[02])-(?:0[1-9]|[12]\\d|3[01])|(?:0[469]|11)-(?:0[1-9]|[12]\\d|30)|(?:02)-(?:0[1-9]|1\\d|2[0-8])))T(?:(?:[01]\\d|2[0-3]):[0-5]\\d(?::[0-5]\\d(?:\\.\\d+)?)?(?:Z|([+-](?:[01]\\d|2[0-3]):[0-5]\\d)))$"
},
{
"type": "null"
}
]
},
"escalationStatus": {
"anyOf": [
{
"type": "string",
"enum": [
"pending",
"claimed"
]
},
{
"type": "null"
}
]
}
},
"required": [
"conversationId",
"status",
"assigneeId",
"teamId",
"priority",
"dueAt",
"updatedAt"
],
"additionalProperties": false
},
"messages": {
"type": "array",
"items": {
"type": "object",
"properties": {
"id": {
"type": "string",
"minLength": 1
},
"role": {
"type": "string",
"enum": [
"user",
"assistant",
"human"
]
},
"content": {
"type": "string"
},
"replyToMessageId": {
"anyOf": [
{
"type": "string",
"minLength": 1
},
{
"type": "null"
}
]
},
"citations": {
"anyOf": [
{
"type": "array",
"items": {
"type": "object",
"properties": {
"sourceId": {
"type": "string",
"minLength": 1
},
"title": {
"type": "string"
},
"snippet": {
"type": "string"
}
},
"required": [
"sourceId",
"title",
"snippet"
],
"additionalProperties": false
}
},
{
"type": "null"
}
]
},
"channel": {
"anyOf": [
{
"type": "string",
"enum": [
"widget",
"email"
]
},
{
"type": "null"
}
]
},
"emailOpenedAt": {
"anyOf": [
{
"type": "string",
"format": "date-time",
"pattern": "^(?:(?:\\d\\d[2468][048]|\\d\\d[13579][26]|\\d\\d0[48]|[02468][048]00|[13579][26]00)-02-29|\\d{4}-(?:(?:0[13578]|1[02])-(?:0[1-9]|[12]\\d|3[01])|(?:0[469]|11)-(?:0[1-9]|[12]\\d|30)|(?:02)-(?:0[1-9]|1\\d|2[0-8])))T(?:(?:[01]\\d|2[0-3]):[0-5]\\d(?::[0-5]\\d(?:\\.\\d+)?)?(?:Z|([+-](?:[01]\\d|2[0-3]):[0-5]\\d)))$"
},
{
"type": "null"
}
]
},
"emailRaw": {
"anyOf": [
{
"type": "object",
"properties": {
"text": {
"type": "string"
},
"html": {
"type": "string"
},
"quotedHistory": {
"type": "object",
"properties": {
"present": {
"type": "boolean"
}
},
"required": [
"present"
],
"additionalProperties": false
}
},
"additionalProperties": false
},
{
"type": "null"
}
]
},
"authorMemberId": {
"anyOf": [
{
"type": "string",
"minLength": 1
},
{
"type": "null"
}
]
},
"lifecycleStatus": {
"type": "string",
"enum": [
"queued",
"sending",
"sent",
"undone",
"failed",
"uncertain",
"bounced"
]
},
"lifecycleVersion": {
"type": "integer",
"exclusiveMinimum": 0,
"maximum": 9007199254740991
},
"revisionCount": {
"type": "integer",
"minimum": 0,
"maximum": 9007199254740991
},
"undoDeadlineAt": {
"anyOf": [
{
"type": "string",
"format": "date-time",
"pattern": "^(?:(?:\\d\\d[2468][048]|\\d\\d[13579][26]|\\d\\d0[48]|[02468][048]00|[13579][26]00)-02-29|\\d{4}-(?:(?:0[13578]|1[02])-(?:0[1-9]|[12]\\d|3[01])|(?:0[469]|11)-(?:0[1-9]|[12]\\d|30)|(?:02)-(?:0[1-9]|1\\d|2[0-8])))T(?:(?:[01]\\d|2[0-3]):[0-5]\\d(?::[0-5]\\d(?:\\.\\d+)?)?(?:Z|([+-](?:[01]\\d|2[0-3]):[0-5]\\d)))$"
},
{
"type": "null"
}
]
},
"sentAt": {
"anyOf": [
{
"type": "string",
"format": "date-time",
"pattern": "^(?:(?:\\d\\d[2468][048]|\\d\\d[13579][26]|\\d\\d0[48]|[02468][048]00|[13579][26]00)-02-29|\\d{4}-(?:(?:0[13578]|1[02])-(?:0[1-9]|[12]\\d|3[01])|(?:0[469]|11)-(?:0[1-9]|[12]\\d|30)|(?:02)-(?:0[1-9]|1\\d|2[0-8])))T(?:(?:[01]\\d|2[0-3]):[0-5]\\d(?::[0-5]\\d(?:\\.\\d+)?)?(?:Z|([+-](?:[01]\\d|2[0-3]):[0-5]\\d)))$"
},
{
"type": "null"
}
]
},
"editDeadlineAt": {
"anyOf": [
{
"type": "string",
"format": "date-time",
"pattern": "^(?:(?:\\d\\d[2468][048]|\\d\\d[13579][26]|\\d\\d0[48]|[02468][048]00|[13579][26]00)-02-29|\\d{4}-(?:(?:0[13578]|1[02])-(?:0[1-9]|[12]\\d|3[01])|(?:0[469]|11)-(?:0[1-9]|[12]\\d|30)|(?:02)-(?:0[1-9]|1\\d|2[0-8])))T(?:(?:[01]\\d|2[0-3]):[0-5]\\d(?::[0-5]\\d(?:\\.\\d+)?)?(?:Z|([+-](?:[01]\\d|2[0-3]):[0-5]\\d)))$"
},
{
"type": "null"
}
]
},
"editedAt": {
"anyOf": [
{
"type": "string",
"format": "date-time",
"pattern": "^(?:(?:\\d\\d[2468][048]|\\d\\d[13579][26]|\\d\\d0[48]|[02468][048]00|[13579][26]00)-02-29|\\d{4}-(?:(?:0[13578]|1[02])-(?:0[1-9]|[12]\\d|3[01])|(?:0[469]|11)-(?:0[1-9]|[12]\\d|30)|(?:02)-(?:0[1-9]|1\\d|2[0-8])))T(?:(?:[01]\\d|2[0-3]):[0-5]\\d(?::[0-5]\\d(?:\\.\\d+)?)?(?:Z|([+-](?:[01]\\d|2[0-3]):[0-5]\\d)))$"
},
{
"type": "null"
}
]
},
"latestFailureCode": {
"anyOf": [
{
"type": "string"
},
{
"type": "null"
}
]
},
"createdAt": {
"type": "string",
"format": "date-time",
"pattern": "^(?:(?:\\d\\d[2468][048]|\\d\\d[13579][26]|\\d\\d0[48]|[02468][048]00|[13579][26]00)-02-29|\\d{4}-(?:(?:0[13578]|1[02])-(?:0[1-9]|[12]\\d|3[01])|(?:0[469]|11)-(?:0[1-9]|[12]\\d|30)|(?:02)-(?:0[1-9]|1\\d|2[0-8])))T(?:(?:[01]\\d|2[0-3]):[0-5]\\d(?::[0-5]\\d(?:\\.\\d+)?)?(?:Z|([+-](?:[01]\\d|2[0-3]):[0-5]\\d)))$"
},
"attachments": {
"type": "array",
"items": {
"type": "object",
"properties": {
"id": {
"type": "string",
"minLength": 1
},
"workspaceId": {
"type": "string",
"minLength": 1
},
"conversationId": {
"type": "string",
"minLength": 1
},
"messageId": {
"anyOf": [
{
"type": "string",
"minLength": 1
},
{
"type": "null"
}
]
},
"uploadedByMemberId": {
"anyOf": [
{
"type": "string",
"minLength": 1
},
{
"type": "null"
}
]
},
"uploadedByVisitorId": {
"anyOf": [
{
"type": "string"
},
{
"type": "null"
}
]
},
"uploadedByWorkspaceId": {
"anyOf": [
{
"type": "string",
"minLength": 1
},
{
"type": "null"
}
]
},
"uploadedByAgentGrantId": {
"anyOf": [
{
"type": "string",
"minLength": 1
},
{
"type": "null"
}
]
},
"uploadedByKind": {
"type": "string",
"enum": [
"visitor",
"source_member",
"linked_member",
"system"
]
},
"filename": {
"type": "string"
},
"contentType": {
"type": "string"
},
"detectedContentType": {
"anyOf": [
{
"type": "string"
},
{
"type": "null"
}
]
},
"sizeBytes": {
"type": "integer",
"minimum": 0,
"maximum": 9007199254740991
},
"kind": {
"type": "string",
"enum": [
"image",
"file"
]
},
"inline": {
"type": "boolean"
},
"contentId": {
"anyOf": [
{
"type": "string"
},
{
"type": "null"
}
]
},
"attachmentState": {
"type": "string",
"enum": [
"staged",
"uploaded",
"processing",
"clean",
"linked",
"blocked",
"failed"
]
},
"blockedReason": {
"anyOf": [
{
"type": "string"
},
{
"type": "null"
}
]
},
"uploadConfirmedAt": {
"anyOf": [
{
"type": "string",
"format": "date-time",
"pattern": "^(?:(?:\\d\\d[2468][048]|\\d\\d[13579][26]|\\d\\d0[48]|[02468][048]00|[13579][26]00)-02-29|\\d{4}-(?:(?:0[13578]|1[02])-(?:0[1-9]|[12]\\d|3[01])|(?:0[469]|11)-(?:0[1-9]|[12]\\d|30)|(?:02)-(?:0[1-9]|1\\d|2[0-8])))T(?:(?:[01]\\d|2[0-3]):[0-5]\\d(?::[0-5]\\d(?:\\.\\d+)?)?(?:Z|([+-](?:[01]\\d|2[0-3]):[0-5]\\d)))$"
},
{
"type": "null"
}
]
},
"scanCompletedAt": {
"anyOf": [
{
"type": "string",
"format": "date-time",
"pattern": "^(?:(?:\\d\\d[2468][048]|\\d\\d[13579][26]|\\d\\d0[48]|[02468][048]00|[13579][26]00)-02-29|\\d{4}-(?:(?:0[13578]|1[02])-(?:0[1-9]|[12]\\d|3[01])|(?:0[469]|11)-(?:0[1-9]|[12]\\d|30)|(?:02)-(?:0[1-9]|1\\d|2[0-8])))T(?:(?:[01]\\d|2[0-3]):[0-5]\\d(?::[0-5]\\d(?:\\.\\d+)?)?(?:Z|([+-](?:[01]\\d|2[0-3]):[0-5]\\d)))$"
},
{
"type": "null"
}
]
},
"quarantinedAt": {
"anyOf": [
{
"type": "string",
"format": "date-time",
"pattern": "^(?:(?:\\d\\d[2468][048]|\\d\\d[13579][26]|\\d\\d0[48]|[02468][048]00|[13579][26]00)-02-29|\\d{4}-(?:(?:0[13578]|1[02])-(?:0[1-9]|[12]\\d|3[01])|(?:0[469]|11)-(?:0[1-9]|[12]\\d|30)|(?:02)-(?:0[1-9]|1\\d|2[0-8])))T(?:(?:[01]\\d|2[0-3]):[0-5]\\d(?::[0-5]\\d(?:\\.\\d+)?)?(?:Z|([+-](?:[01]\\d|2[0-3]):[0-5]\\d)))$"
},
{
"type": "null"
}
]
},
"linkedAt": {
"anyOf": [
{
"type": "string",
"format": "date-time",
"pattern": "^(?:(?:\\d\\d[2468][048]|\\d\\d[13579][26]|\\d\\d0[48]|[02468][048]00|[13579][26]00)-02-29|\\d{4}-(?:(?:0[13578]|1[02])-(?:0[1-9]|[12]\\d|3[01])|(?:0[469]|11)-(?:0[1-9]|[12]\\d|30)|(?:02)-(?:0[1-9]|1\\d|2[0-8])))T(?:(?:[01]\\d|2[0-3]):[0-5]\\d(?::[0-5]\\d(?:\\.\\d+)?)?(?:Z|([+-](?:[01]\\d|2[0-3]):[0-5]\\d)))$"
},
{
"type": "null"
}
]
},
"createdAt": {
"type": "string",
"format": "date-time",
"pattern": "^(?:(?:\\d\\d[2468][048]|\\d\\d[13579][26]|\\d\\d0[48]|[02468][048]00|[13579][26]00)-02-29|\\d{4}-(?:(?:0[13578]|1[02])-(?:0[1-9]|[12]\\d|3[01])|(?:0[469]|11)-(?:0[1-9]|[12]\\d|30)|(?:02)-(?:0[1-9]|1\\d|2[0-8])))T(?:(?:[01]\\d|2[0-3]):[0-5]\\d(?::[0-5]\\d(?:\\.\\d+)?)?(?:Z|([+-](?:[01]\\d|2[0-3]):[0-5]\\d)))$"
}
},
"required": [
"id",
"workspaceId",
"conversationId",
"messageId",
"uploadedByMemberId",
"uploadedByVisitorId",
"uploadedByWorkspaceId",
"uploadedByAgentGrantId",
"uploadedByKind",
"filename",
"contentType",
"detectedContentType",
"sizeBytes",
"kind",
"inline",
"contentId",
"attachmentState",
"blockedReason",
"uploadConfirmedAt",
"scanCompletedAt",
"quarantinedAt",
"linkedAt",
"createdAt"
],
"additionalProperties": false
}
}
},
"required": [
"id",
"role",
"content",
"citations",
"channel",
"emailOpenedAt",
"emailRaw",
"authorMemberId",
"lifecycleStatus",
"lifecycleVersion",
"revisionCount",
"undoDeadlineAt",
"sentAt",
"editDeadlineAt",
"editedAt",
"latestFailureCode",
"createdAt",
"attachments"
],
"additionalProperties": false
}
},
"notes": {
"type": "array",
"items": {
"type": "object",
"properties": {
"id": {
"type": "string",
"minLength": 1
},
"workspaceId": {
"type": "string",
"minLength": 1
},
"conversationId": {
"type": "string",
"minLength": 1
},
"authorId": {
"type": "string",
"minLength": 1
},
"authorMemberId": {
"anyOf": [
{
"type": "string",
"minLength": 1
},
{
"type": "null"
}
]
},
"authorWorkspaceId": {
"anyOf": [
{
"type": "string",
"minLength": 1
},
{
"type": "null"
}
]
},
"authorAgentGrantId": {
"anyOf": [
{
"type": "string",
"minLength": 1
},
{
"type": "null"
}
]
},
"authorKind": {
"type": "string",
"enum": [
"source_member",
"linked_member",
"system"
]
},
"audienceKind": {
"type": "string",
"enum": [
"source_only",
"source_plus_author_destination"
]
},
"audienceDestinationWorkspaceId": {
"anyOf": [
{
"type": "string",
"minLength": 1
},
{
"type": "null"
}
]
},
"body": {
"type": "string"
},
"createdAt": {
"type": "string",
"format": "date-time",
"pattern": "^(?:(?:\\d\\d[2468][048]|\\d\\d[13579][26]|\\d\\d0[48]|[02468][048]00|[13579][26]00)-02-29|\\d{4}-(?:(?:0[13578]|1[02])-(?:0[1-9]|[12]\\d|3[01])|(?:0[469]|11)-(?:0[1-9]|[12]\\d|30)|(?:02)-(?:0[1-9]|1\\d|2[0-8])))T(?:(?:[01]\\d|2[0-3]):[0-5]\\d(?::[0-5]\\d(?:\\.\\d+)?)?(?:Z|([+-](?:[01]\\d|2[0-3]):[0-5]\\d)))$"
}
},
"required": [
"id",
"workspaceId",
"conversationId",
"authorId",
"authorMemberId",
"authorWorkspaceId",
"authorAgentGrantId",
"authorKind",
"audienceKind",
"audienceDestinationWorkspaceId",
"body",
"createdAt"
],
"additionalProperties": false
}
},
"contact": {
"anyOf": [
{
"type": "object",
"properties": {
"id": {
"type": "string",
"minLength": 1
},
"workspaceId": {
"type": "string",
"minLength": 1
},
"email": {
"type": "string"
},
"name": {
"anyOf": [
{
"type": "string"
},
{
"type": "null"
}
# --- truncated at 32 KB (38 KB total) ---
# Full source: https://artifacts.apis.io/communicate-so/json-schema/communicate-so-read-inbox-conversation-response-schema.json
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