CDK Global · Schema
Fortellis Service Appointment
A dealership service appointment as represented on the Fortellis platform.
AutomotiveDealer ManagementDMSAuto RetailF&IFixed OperationsPartsCRMDigital RetailMarketplaceDeveloper PlatformEventWebhookAsyncAPI
Properties
| Name | Type | Description |
|---|---|---|
| appointmentId | string | Fortellis-assigned identifier for the appointment. |
| dataOwnerId | string | Dealer organization UUID (Fortellis Data-Owner-Id). |
| vehicle | object | |
| customer | object | |
| scheduledStart | string | |
| scheduledEnd | string | |
| status | string | |
| serviceType | string | |
| advisor | object | |
| notes | string |
JSON Schema
{
"$schema": "https://json-schema.org/draft/2020-12/schema",
"$id": "https://raw.githubusercontent.com/api-evangelist/cdk-global/main/json-schema/fortellis-service-appointment.json",
"title": "Fortellis Service Appointment",
"description": "A dealership service appointment as represented on the Fortellis platform.",
"type": "object",
"required": ["appointmentId", "vehicle", "customer", "scheduledStart", "status"],
"properties": {
"appointmentId": {
"type": "string",
"description": "Fortellis-assigned identifier for the appointment."
},
"dataOwnerId": {
"type": "string",
"format": "uuid",
"description": "Dealer organization UUID (Fortellis Data-Owner-Id)."
},
"vehicle": {
"type": "object",
"required": ["vin"],
"properties": {
"vin": { "type": "string", "minLength": 17, "maxLength": 17 },
"make": { "type": "string" },
"model": { "type": "string" },
"modelYear": { "type": "integer", "minimum": 1900 },
"mileage": { "type": "integer", "minimum": 0 }
}
},
"customer": {
"type": "object",
"properties": {
"customerId": { "type": "string" },
"name": { "type": "string" },
"email": { "type": "string", "format": "email" },
"phone": { "type": "string" }
}
},
"scheduledStart": { "type": "string", "format": "date-time" },
"scheduledEnd": { "type": "string", "format": "date-time" },
"status": {
"type": "string",
"enum": ["scheduled", "checked-in", "in-progress", "completed", "cancelled", "no-show"]
},
"serviceType": { "type": "string" },
"advisor": {
"type": "object",
"properties": {
"advisorId": { "type": "string" },
"name": { "type": "string" }
}
},
"notes": { "type": "string" }
}
}
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