AfterShip · Schema
ClaimItem
A claim item resource.
ShippingTrackingE-CommercePost-PurchaseNotificationLogisticsReturnsWarrantyAddress ValidationFulfillmentCarrierWebhookMCPRetail
Properties
| Name | Type | Description |
|---|---|---|
| id | string | |
| source_id | string | |
| title | string | |
| product_title | string | |
| variant_title | string | |
| quantity | integer | |
| unit_price | object | |
| discounted_price | object | |
| tax | objectnull | Tax amount for the item. Only populated for order flow; null for non-order flows. |
| discounted_price_including_tax | objectnull | Discounted price including tax (presentment). Only populated for order flow; null for non-order flows. |
| product_tags | array | Platform product tags. Populated for order and store product flows; empty array for CSV or no-source flows. |
| image | object | |
| source_variant_id | stringnull | |
| sku | string | |
| issue_description | object | |
| process_item_resolution_method | string | |
| process_item_details | stringnull | |
| store_credit | objectnull | The store credit created for this claim item. |
| replacement_order | objectnull | The replacement order created for this claim item. |
| product_source | string | |
| shopper_notes | stringnull | |
| item_tags | array | Merchant item tags applied to this claim item. |
| merchant_uploaded_image_urls | array | Merchant-uploaded image URLs attached to this claim item. |
| created_at | string | The date and time, formatted in ISO 8601, when the claim item was created. |
| updated_at | string | The date and time, formatted in ISO 8601, when the claim item was last updated. |
JSON Schema
{
"$schema": "https://json-schema.org/draft/2020-12/schema",
"$id": "https://raw.githubusercontent.com/api-evangelist/aftership/main/json-schema/aftership-claim-item-schema.json",
"title": "ClaimItem",
"description": "A claim item resource.",
"x-generated": "2026-10-12",
"x-method": "derived",
"x-generator": "derive-json-schema.py",
"x-source": "openapi/aftership-claim-items-api-openapi.yml#/components/schemas/Claim_item",
"type": "object",
"properties": {
"id": {
"type": "string"
},
"source_id": {
"type": "string"
},
"title": {
"type": "string"
},
"product_title": {
"type": "string"
},
"variant_title": {
"type": "string"
},
"quantity": {
"type": "integer"
},
"unit_price": {
"type": "object",
"properties": {
"currency": {
"type": "string"
},
"amount": {
"type": "string"
}
}
},
"discounted_price": {
"type": "object",
"properties": {
"currency": {
"type": "string"
},
"amount": {
"type": "string"
}
}
},
"tax": {
"type": [
"object",
"null"
],
"description": "Tax amount for the item. Only populated for order flow; null for non-order flows.",
"properties": {
"currency": {
"type": "string"
},
"amount": {
"type": "string"
}
}
},
"discounted_price_including_tax": {
"type": [
"object",
"null"
],
"description": "Discounted price including tax (presentment). Only populated for order flow; null for non-order flows.",
"properties": {
"currency": {
"type": "string"
},
"amount": {
"type": "string"
}
}
},
"product_tags": {
"type": "array",
"description": "Platform product tags. Populated for order and store product flows; empty array for CSV or no-source flows.",
"items": {
"type": "string"
}
},
"image": {
"type": "object",
"properties": {
"url": {
"type": "string"
}
}
},
"source_variant_id": {
"type": [
"string",
"null"
]
},
"sku": {
"type": "string"
},
"issue_description": {
"type": "object",
"properties": {
"reason": {
"type": "string"
},
"subreason": {
"type": [
"string",
"null"
],
"x-stoplight": {
"id": "8mq63hp3hkoa1"
}
},
"description": {
"type": [
"string",
"null"
]
},
"files": {
"type": [
"array",
"null"
],
"items": {
"x-stoplight": {
"id": "jd8itav7wje17"
},
"type": "object"
}
}
}
},
"process_item_resolution_method": {
"type": "string",
"enum": [
"repair_item",
"replace_item",
"send_repair_kit",
"issue_store_credit",
"other"
]
},
"process_item_details": {
"type": [
"string",
"null"
]
},
"store_credit": {
"type": [
"object",
"null"
],
"description": "The store credit created for this claim item.",
"properties": {
"value": {
"$ref": "#/$defs/Money",
"description": "The store credit value."
}
}
},
"replacement_order": {
"type": [
"object",
"null"
],
"description": "The replacement order created for this claim item.",
"properties": {
"order_name": {
"type": "string",
"description": "The replacement order name from the e-commerce platform."
},
"items": {
"type": "array",
"description": "Replacement order items.",
"items": {
"type": "object",
"properties": {
"external_id": {
"type": "string",
"description": "The identifier of the replacement order item on the e-commerce platform."
},
"product_title": {
"type": "string",
"description": "The product title of the replacement item."
},
"variant_title": {
"type": [
"string",
"null"
],
"description": "The variant title of the replacement item."
},
"sku": {
"type": [
"string",
"null"
],
"description": "The SKU of the replacement item."
},
"quantity": {
"type": "integer",
"description": "The quantity of the replacement item."
},
"unit_price": {
"$ref": "#/$defs/Money",
"description": "The unit price of the replacement item."
}
}
}
}
}
},
"product_source": {
"type": "string"
},
"shopper_notes": {
"type": [
"string",
"null"
]
},
"item_tags": {
"type": "array",
"description": "Merchant item tags applied to this claim item.",
"items": {
"$ref": "#/$defs/ItemTag"
}
},
"merchant_uploaded_image_urls": {
"type": "array",
"x-stoplight": {
"id": "qa9ytrxgst8fg"
},
"items": {
"x-stoplight": {
"id": "k8itzg50h5wee"
},
"type": "string"
},
"description": "Merchant-uploaded image URLs attached to this claim item."
},
"created_at": {
"type": "string",
"format": "date-time",
"description": "The date and time, formatted in ISO 8601, when the claim item was created."
},
"updated_at": {
"type": "string",
"format": "date-time",
"description": "The date and time, formatted in ISO 8601, when the claim item was last updated."
}
},
"$defs": {
"ItemTag": {
"title": "ItemTag",
"x-stoplight": {
"id": "8wwwff48758hx"
},
"type": "object",
"description": "A merchant-defined tag that can be added to claim items.",
"properties": {
"id": {
"type": "string",
"x-stoplight": {
"id": "r4fbyaanpn8i9"
},
"description": "The unique identifier for the item tag."
},
"name": {
"type": "string",
"x-stoplight": {
"id": "4r1fyg1jjzxon"
},
"description": "The name of the item tag."
},
"created_at": {
"type": "string",
"x-stoplight": {
"id": "a41sqbbkajk6n"
},
"description": "The date and time, formatted in ISO 8601, when the item tag was created.",
"format": "date-time"
}
}
},
"Money": {
"description": "The store credit value.",
"title": "Money",
"type": "object",
"properties": {
"amount": {
"type": "string",
"description": "The amount represented with two decimal places."
},
"currency": {
"type": "string",
"description": "The currency code, using ISO 4217 standards."
}
}
}
}
}
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