affirm · Schema

EvidenceRequest

Request body for submitting evidence to contest a dispute. May include file references, textual explanations, and shipping/tracking details.

Name	Type	Description
files	array	Array of file identifiers uploaded via the Files API to attach as documentary evidence.
explanation	string	Textual explanation of the merchant's position and why the dispute should be decided in the merchant's favor.
tracking_number	string	Shipment tracking number demonstrating that the order was delivered as expected.
shipping_carrier	string	Name of the shipping carrier used for the disputed order.
customer_communication	string	Description or summary of communications with the customer regarding the disputed order.
refund_policy_disclosure	string	Description of the merchant's refund policy as shown to the customer at the time of purchase.