Affirm · Schema
EvidenceRequest
Request body for submitting evidence to contest a dispute. May include file references, textual explanations, and shipping/tracking details.
FintechBNPLLendingPaymentsConsumer
Properties
| Name | Type | Description |
|---|---|---|
| files | array | Array of file identifiers uploaded via the Files API to attach as documentary evidence. |
| explanation | string | Textual explanation of the merchant's position and why the dispute should be decided in the merchant's favor. |
| tracking_number | string | Shipment tracking number demonstrating that the order was delivered as expected. |
| shipping_carrier | string | Name of the shipping carrier used for the disputed order. |
| customer_communication | string | Description or summary of communications with the customer regarding the disputed order. |
| refund_policy_disclosure | string | Description of the merchant's refund policy as shown to the customer at the time of purchase. |
JSON Schema
{
"$schema": "https://json-schema.org/draft/2020-12/schema",
"$id": "https://raw.githubusercontent.com/api-evangelist/affirm/refs/heads/main/json-schema/disputes-evidence-request-schema.json",
"title": "EvidenceRequest",
"description": "Request body for submitting evidence to contest a dispute. May include file references, textual explanations, and shipping/tracking details.",
"type": "object",
"properties": {
"files": {
"type": "array",
"description": "Array of file identifiers uploaded via the Files API to attach as documentary evidence.",
"items": {
"type": "string"
},
"example": [
"example_value"
]
},
"explanation": {
"type": "string",
"description": "Textual explanation of the merchant's position and why the dispute should be decided in the merchant's favor.",
"example": "example_value"
},
"tracking_number": {
"type": "string",
"description": "Shipment tracking number demonstrating that the order was delivered as expected.",
"example": "example_value"
},
"shipping_carrier": {
"type": "string",
"description": "Name of the shipping carrier used for the disputed order.",
"example": "example_value"
},
"customer_communication": {
"type": "string",
"description": "Description or summary of communications with the customer regarding the disputed order.",
"example": "example_value"
},
"refund_policy_disclosure": {
"type": "string",
"description": "Description of the merchant's refund policy as shown to the customer at the time of purchase.",
"example": "example_value"
}
}
}
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