Tebra · Rate Limits

Tebra Rate Limits

Tebra does not publish fixed numeric rate limits for either API surface. The SOAP Practice Management API (formerly the Kareo Integration API) applies server-side throttling; the WSDL exposes a GetThrottles operation so an integrator can read the throttle settings that apply to their customer key. Because Tebra does not push data to external systems, integrators poll for changes - Tebra's own guidance recommends polling no more frequently than every 5 to 15 minutes. The Clinical Data (patient-access) API instructs callers over HTTPS to "limit your connection frequency as appropriate for your use case," noting that connection attempts more frequent than permitted are not allowed. Specific per-second or per-day numeric caps are not published for either API as of the review date.

Tebra Rate Limits is the machine-readable rate-limit profile for Tebra on the APIs.io network, conforming to the API Commons Rate Limits specification.

It captures 3 rate-limit definitions, measuring requests, poll-interval, and connections.

The profile also includes 3 backoff/retry policies defined and response codes documented for unauthorized.

Tagged areas include Healthcare, Practice Management, EHR, Rate Limiting, and Quotas.

3 Limits
HealthcarePractice ManagementEHRRate LimitingQuotas

Limits

SOAP API Throttle customer-key
requests
server-side throttled (read via GetThrottles)
Tebra applies per-customer-key throttling; exact numeric values are not published.
SOAP Polling Cadence integration
poll-interval
recommended 5-15 minutes
Tebra does not push data out; integrators poll on a 5-15 minute cadence to retrieve updates.
Clinical API Connection Frequency api-key
connections
fair-use (not published)
Callers must limit connection frequency to their use case; over-frequent attempts are not allowed.

Policies

No Push / Polling
The SOAP API does not push notifications or webhooks to external systems. Integrators must poll retrieval operations for new and changed data.
Throttle Discovery
The SOAP GetThrottles operation returns the throttle configuration in effect for the calling customer key.
HTTPS Only
All API access must occur over an HTTPS (TLS) connection.

Sources

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