Salesforce Experience Cloud · Rate Limits

Salesforce Experience Cloud Rate Limits

Rate-limits artifact for Salesforce Experience Cloud. Trimmed to a single umbrella entry pending manual reconciliation. Salesforce publishes per-edition pricing on its product pages, but those pages are not retrievable via automated fetch (HTTP 403). All editions are sold via Salesforce Sales; API access is included with the underlying CRM license rather than priced as a discrete API SKU. Treat this artifact as a contact-sales placeholder until pricing pages can be reconciled manually.

Salesforce Experience Cloud Rate Limits is the machine-readable rate-limit profile for Salesforce Experience Cloud on the APIs.io network, conforming to the API Commons Rate Limits specification.

It captures 1 rate-limit definition, measuring varies.

The profile also includes 3 backoff/retry policies defined and response codes documented for throttled, quotaExceeded, and serviceUnavailable.

Tagged areas include CMS, Communities, CRM, Customer Portal, and Digital Experience.

1 Limits Throttle: 429 Quota: 429
CMSCommunitiesCRMCustomer PortalDigital ExperienceExperience CloudRate Limiting

Limits

Per-edition 24-hour API request limit org/edition
varies
varies by Salesforce edition (Developer / Professional / Enterprise / Performance / Unlimited) and licensed user count; see Salesforce App Limits Cheatsheet
Salesforce documents per-edition 24-hour API request totals plus add-on packs; the public docs page is gated and returned no scrape-able content.

Policies

Per-Edition Quota
Salesforce APIs share a single org-wide 24-hour quota driven by edition and licensed user count, with API Request Limits visible in Setup > System Overview.
Concurrent API Request Limit
Salesforce caps concurrent long-running API requests per org; specific numbers are documented in the Salesforce App Limits Cheatsheet.
Backoff Strategy
When a 429 is returned, clients should honor Retry-After and apply exponential backoff with jitter.

Sources