Olo · Rate Limits

Olo Rate Limits

Olo's developer documentation is gated behind the Olo Developer Portal and partner certification, so per-second or per-minute rate-limit specifications are not publicly reconcilable. What is publicly known is the scale Olo operates at (Omnivore alone handles 5.6M API calls per day across 23,000+ locations) and that throttle ceilings exist per API and per partner under the Connect Partner Program's developer terms.

Olo Rate Limits is the machine-readable rate-limit profile for Olo on the APIs.io network, conforming to the API Commons Rate Limits specification.

It captures 4 rate-limit definitions, measuring requests and tokenizations.

The profile also includes 2 backoff/retry policies defined.

Tagged areas include Food Service, Restaurants, Online Ordering, and Rate Limiting.

4 Limits
Food ServiceRestaurantsOnline OrderingRate Limiting

Limits

Olo Ordering API partner limits partner-credential
requests
not publicly published; defined per partner agreement
Olo Rails API partner limits rails-partner
requests
not publicly published; defined per Rails partner agreement
Omnivore POS API partner limits omnivore-account
requests
not publicly published; aggregate platform handles 5.6M calls/day across 23k+ locations
Olo Pay tokenization app-instance
tokenizations
governed by mobile SDK throttles and processor limits

Policies

Partner Program Limits
Rate limits for Ordering, Rails, Dispatch, Marketing, Loyalty, Host, Sentiment, and Network APIs are negotiated and communicated through Olo's Connect Partner Program. Public reconciliation is not possible without partner credentials.
Webhook Delivery
Outbound webhooks are HMAC-signed; consumers are expected to respond within Olo's documented timeout window (published inside the developer portal) to avoid retry suppression.

Sources