Gladly · Rate Limits
Gladly Rate Limits
Reconciled rate limits for the Gladly REST API. Default 10 requests per second per organization across all HTTP methods, with separate Reporting API tier and per-second response headers.
Gladly Rate Limits is the machine-readable rate-limit profile for Gladly on the APIs.io network, conforming to the API Commons Rate Limits specification.
It captures 2 rate-limit definitions, across the Default REST API and Reporting API tiers.
The profile also includes response codes documented for throttled and quotaExceeded.
Tagged areas include Rate Limiting, Quotas, and Customer Service.
2 Limits
Throttle: 429
Quota: 429
Rate LimitingQuotasCustomer Service
Limits
organization
10 requests per second per organization across all HTTP methods. Concurrency not enforced separately. Exceeding the limit returns HTTP 429.
organization
The Reporting API has its own dedicated tier described in the developer portal; aggregate report jobs rather than polling at the default 10 req/sec.