ChargePoint · Rate Limits

Chargepoint Rate Limits

ChargePoint Web Services API (SOAP v5.1) rate limits are not publicly published. The API is accessed via WS-Security authenticated SOAP calls to the ChargePoint web services endpoint. Rate limits and throttling policies are enforced per licensed account and are subject to the API Services Terms and Conditions. Contact devsupport@chargepoint.com for current limits applicable to your deployment.

Chargepoint Rate Limits is the machine-readable rate-limit profile for ChargePoint on the APIs.io network, conforming to the API Commons Rate Limits specification.

It captures 1 rate-limit definition, measuring requests.

The profile also includes 3 backoff/retry policies defined.

Tagged areas include Rate Limiting, EV Charging, and SOAP API.

1 Limits
Rate LimitingEV ChargingSOAP API

Limits

API requests account
requests · unknown
not-published
ChargePoint does not publicly disclose specific rate limit values. Limits are enforced contractually per licensed account. Real-time monitoring use cases should implement polling intervals appropriate to operational needs (e.g., getStationStatus polled no more frequently than every 30–60 seconds per station).

Policies

Per-account licensing
API access requires a valid license key provisioned by ChargePoint. Unauthorized or unlicensed requests are rejected at the SOAP authentication layer.
Polling best practices
For real-time station monitoring, avoid polling individual station status more frequently than operationally necessary. Use station group queries where possible to batch data retrieval and reduce request volume.
Error handling
SOAP faults are returned for authentication failures, invalid station IDs, and malformed requests. Implement exponential backoff and retry logic for transient failures.

Sources