Zammad Plans Pricing
Zammad Plans Pricing is the pricing profile for Zammad on the APIs.io network — every figure transcribed verbatim from the provider’s own pricing page on 2026-10-28.
It defines 9 plans, including Starter v2 — 7 €; Starter v2 — 9 €; Professional v2 — 16 €, and 6 more.
The page prices the business product the API comes with, not the API alone, priced per seat.
Tagged areas include Company, Support, Helpdesk, AI, and Customer-Service.
Plans
Hosted plan, max. 5 agents, email support, channels: Email, Web Form, SMS
Hosted plan, max. 5 agents, email support, channels: Email, Web Form, SMS
Hosted plan, max. 35 agents, includes chat, Telegram, SLAs, knowledge base
Hosted plan, max. 35 agents, includes chat, Telegram, SLAs, knowledge base
Hosted plan, unlimited agents, phone support, additional channels (Facebook, WhatsApp), advanced features
Hosted plan, unlimited agents, phone support, additional channels (Facebook, WhatsApp), advanced features
Self‑hosted support package, email support, 6h response, 15 service requests
Self‑hosted support package, email & phone support, 4h response, 45 service requests, 5% discount
Self‑hosted support package, email & phone support, 2h response, 95 service requests, 10% discount
Sources
- https://zammad.com/en/pricing
- https://zammad.com/en/pricing/find-your-plan
- https://zammad.com/en/pricing/table
- https://zammad.com/de/preis/plan-finden
Work with this as data
Every plan here is available over the APIs.io API and to AI agents over MCP.