Plain · Pricing Plans

Plain Support Plans Pricing

Plain prices per seat with monthly credit allowances, and the GraphQL API is available across all plans (the API is the product). Foundation is the entry plan at a flat per-seat rate; Horizon bundles a fixed number of seats plus per-additional-seat pricing and adds SLAs, escalation paths, Help Center, and priority support; Frontier is custom/enterprise with SSO/SCIM, advanced security, and a dedicated CSM. A 7-day free trial (no credit card) is offered.

Plain Support Plans Pricing is the machine-readable pricing-plan profile for Plain on the APIs.io network, conforming to the API Commons Plans specification.

It defines 4 plans, covering subscription, enterprise, and trial tiers, with named plans including Foundation, Horizon, Frontier, Free Trial.

Tagged areas include Customer Support, Help Desk, GraphQL, API First, and Plans.

4 Plans API Commons Plans
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Customer SupportHelp DeskGraphQLAPI FirstPlans

Plans

Foundation subscription

Entry plan billed per seat with monthly credits; includes Slack / email / in-app channels, the Ari AI agent, Linear and Jira integrations, customer cards, AI workflows, the Sidekick assistant, and full GraphQL API access.

Per Seat (seat · month) $35 per seat / month USD
Monthly Credits (credits · month) included (2,000 credits / month) USD
Horizon subscription

Growth plan bundling 3 seats with per-additional-seat pricing and higher credits; everything in Foundation plus Microsoft Teams, SLAs, escalation paths, Help Center, CRM integrations, reporting themes, suggested responses, and priority support.

Base (3 seats) (subscription · month) $299 / month (includes 3 seats) USD
Additional Seat (seat · month) $99 per additional seat / month USD
Monthly Credits (credits · month) included (15,000 credits / month) USD
Frontier enterprise

Enterprise plan with custom credits and negotiated terms; everything in Horizon plus Discord channels, custom workspaces, advanced security, SSO/SCIM, a dedicated CSM, and custom AI options. Contact Plain sales.

Enterprise Agreement (contract · year) custom (contact sales) USD
Free Trial trial

7-day free trial with no credit card required, providing access to the platform and GraphQL API for evaluation.

Trial (days · day) free (no credit card) USD

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