Plain Support Plans Pricing
Plain prices per seat with monthly credit allowances, and the GraphQL API is available across all plans (the API is the product). Foundation is the entry plan at a flat per-seat rate; Horizon bundles a fixed number of seats plus per-additional-seat pricing and adds SLAs, escalation paths, Help Center, and priority support; Frontier is custom/enterprise with SSO/SCIM, advanced security, and a dedicated CSM. A 7-day free trial (no credit card) is offered.
Plain Support Plans Pricing is the machine-readable pricing-plan profile for Plain on the APIs.io network, conforming to the API Commons Plans specification.
It defines 4 plans, covering subscription, enterprise, and trial tiers, with named plans including Foundation, Horizon, Frontier, Free Trial.
Tagged areas include Customer Support, Help Desk, GraphQL, API First, and Plans.
Plans
Entry plan billed per seat with monthly credits; includes Slack / email / in-app channels, the Ari AI agent, Linear and Jira integrations, customer cards, AI workflows, the Sidekick assistant, and full GraphQL API access.
- GraphQL API (full access)
- Slack / Email / In-App Channels
- Ari AI Agent
- Linear and Jira Integrations
- Customer Cards
- AI Workflows
- Sidekick Assistant
Growth plan bundling 3 seats with per-additional-seat pricing and higher credits; everything in Foundation plus Microsoft Teams, SLAs, escalation paths, Help Center, CRM integrations, reporting themes, suggested responses, and priority support.
- Everything in Foundation
- Microsoft Teams
- SLAs
- Escalation Paths
- Help Center
- CRM Integrations
- Reporting Themes
- Suggested Responses
- Priority Support
Enterprise plan with custom credits and negotiated terms; everything in Horizon plus Discord channels, custom workspaces, advanced security, SSO/SCIM, a dedicated CSM, and custom AI options. Contact Plain sales.
- Everything in Horizon
- Custom Credits
- Discord Channels
- Custom Workspaces
- Advanced Security
- SSO / SCIM
- Dedicated CSM
- Custom AI Options
7-day free trial with no credit card required, providing access to the platform and GraphQL API for evaluation.
- Platform Evaluation
- GraphQL API Access