Papercups Plans Pricing
Papercups is open-source software (MIT) that can be self-hosted at no license cost; the REST API, realtime WebSocket chat, and webhooks are all available on a self-hosted deployment with no per-call charge from the project. A hosted version historically ran at app.papercups.io with free and paid tiers, but the project is now in maintenance mode (community-maintained, no major new features) and current hosted-tier availability and pricing are not reliably published, so paid-tier details are not reconciled here.
Papercups Plans Pricing is the machine-readable pricing-plan profile for Papercups on the APIs.io network, in the API Commons Plans shape.
It defines 2 plans, covering free and usage tiers, with named plans including Self-Hosted (Open Source), Hosted (SaaS).
This profile was written by API Evangelist and has not been verified against a page the provider published; treat every figure as unconfirmed until a dated transcription replaces it.
Tagged areas include Customer Messaging, Live Chat, Open Source, Support, and Intercom Alternative.
generated, dated 2026-06-20.
Plans
Run Papercups on your own infrastructure under the MIT license. No license fee; you pay only your own hosting costs. Full access to the REST API, Phoenix WebSocket realtime chat, and webhooks.
- Conversations API
- Messages API
- Customers API
- Realtime Chat (WebSocket / Phoenix Channels)
- Webhooks
Historically a managed hosted offering at app.papercups.io with free and paid tiers. Current availability and pricing are not reliably published given maintenance-mode status; values are unconfirmed and unreconciled.
- Managed Hosting
- Conversations API
- Messages API
- Customers API
Sources
Work with this as data
Every plan here is available over the APIs.io API and to AI agents over MCP.