Gradient Labs Plans Pricing
Gradient Labs is an enterprise, sales-led product for regulated and financial services businesses. Pricing is outcome-based and quoted through sales rather than published as self-serve tiers or per-call API rates. The commercial model is oriented around resolved conversations / successful outcomes handled by the AI agent ("Otto") rather than metered API requests, and includes enterprise security, compliance, and support commitments. No public price list, free tier, or self-service signup is published on the website as of this record.
Gradient Labs Plans Pricing is the machine-readable pricing-plan profile for Gradient Labs on the APIs.io network, conforming to the API Commons Plans specification.
It defines 1 plan, covering enterprise tiers, with named plans including Outcome-Based (Enterprise).
Tagged areas include AI, Customer Support, AI Agent, Financial Services, and Plans.
Plans
Commercial agreement priced on outcomes the AI agent delivers (e.g. resolved conversations) across supported channels - email, chat, SMS, and voice - with volume-based, negotiated terms. Quoted by Gradient Labs sales.
- AI Support Agent (Otto)
- Conversations API
- Messages API
- Hand-off & Assignment
- Actions & Tools
- Knowledge Base
- Webhooks
- Multi-channel (email, chat, SMS, voice)
- SOC 2 Type 2
- GDPR Compliance
- SSO and Audit Logs
- Dedicated Support