Front Plans Pricing
Front sells per-seat-per-month plans across Starter, Professional, and Enterprise tiers, plus AI add-ons (Copilot, Smart QA, Smart CSAT) and Autopilot. Annual commitment earns 24% off vs monthly.
Front Plans Pricing is the machine-readable pricing-plan profile for Front on the APIs.io network, conforming to the API Commons Plans specification.
It defines 10 plans, covering per-seat and addon tiers, with named plans including Starter, Professional, Enterprise, Copilot AI Add-On, Smart QA Add-On, and 5 more.
Tagged areas include Customer Support, Customer Operations, and Plans.
Plans
Essential single-channel support with shared inbox, ticketing, basic AI Topics, and up to 10 automation rules. Capped at 10 seats.
- Up to 10 seats
- Shared inbox and ticketing
- Basic AI Topics
- Up to 10 automation rules
Enhanced automation and reporting for omnichannel support — email, SMS, social — macros, and up to 20 automation rules. Up to 50 seats.
Advanced AI tools (Copilot, Smart QA, Smart CSAT included), unlimited rules, multi-language knowledge base, and enterprise security.
AI assistant for drafting replies (included in Enterprise).
AI quality assurance scoring (included in Enterprise).
AI-driven sentiment-based CSAT (included in Enterprise).
Discounted bundle of Smart QA and Smart CSAT.
AI agent that resolves conversations autonomously. Custom-quoted.
Add +100 API requests/minute headroom for $200/month each.
Meta-billed WhatsApp Business pricing plus 20% Front admin fee.
Sources
Work with this as data
Every plan here is available over the APIs.io API and to AI agents over MCP.