Exotel Plans Pricing
Exotel sells its cloud communication suite as prepaid bundles plus usage-based consumption. Purchases are held as credits (1 credit = 1 INR) that are drawn down across voice minutes, SMS, and WhatsApp, on top of monthly virtual-number rentals and per-seat agent fees. Business Phone System is offered as tiered prepaid bundles (commonly named Dabbler, Believer, Influencer) plus a custom Enterprise tier. Indian invoices add 18% GST. Exact figures below are indicative from public pricing summaries and are NOT reconciled - verify on exotel.com/pricing.
Exotel Plans Pricing is the machine-readable pricing-plan profile for Exotel on the APIs.io network, conforming to the API Commons Plans specification.
It defines 4 plans, covering trial, paid, usage, and enterprise tiers, with named plans including Free Trial, Prepaid Bundle (Business Phone System), Usage (Pay per Use), Enterprise / Custom.
Tagged areas include Cloud Telephony, Voice, SMS, CPaaS, and India.
Plans
7-day trial commonly bundled with ~500 credits (approx INR 500) to test voice, SMS, and number provisioning.
- Voice Calls
- SMS
- Test Virtual Number
Tiered prepaid bundles (e.g. Dabbler / Believer / Influencer) that load a credit balance drawn down by usage, with entry pricing reported around INR 9,999. Includes core voice, IVR/call-flow, SMS, and number features.
- Programmable Voice
- IVR / Call Flows
- SMS
- Call Recording
- Number Rental (separate)
Consumption charges drawn from the credit balance - per-minute voice and per-SMS - plus recurring virtual-number rentals and one-time activation fees. Toll-free numbers carry higher activation and per-minute inbound charges.
- Per-Minute Voice
- Per-SMS Messaging
- WhatsApp (conversation-based + platform fee)
- Number Rental
Custom contract for high-volume contact centers with negotiated rates, dedicated numbers/channels, SLAs, and support.
- Custom Volume Pricing
- Dedicated Numbers and Channels
- SLAs and Support
Sources
- https://exotel.com/pricing/
- https://exotel.com/pricing/business-phone-system/
- https://developer.exotel.com/docs/faqs/pricing-plans
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