Customer.io · Pricing Plans

Customer Io Plans Pricing

Customer.io uses platform subscription tiers (Essentials and Premium) priced primarily on the number of profiles (people plus objects) in the workspace, with bundled email volume and overage rates for additional profiles, emails, and AI credits. The same API surface (Track, App / Transactional, Pipelines) is available across paid plans; pricing is on the platform, not metered per-API-call. An Enterprise tier with custom pricing covers dedicated infrastructure and support.

Customer Io Plans Pricing is the pricing profile for Customer.io on the APIs.io network — every figure transcribed verbatim from the provider’s own pricing page on 2026-10-12.

It defines 3 plans, covering subscription and enterprise tiers, including Essentials — starts at $ 100 per month; Premium — starts at $ 1,000 per month; Enterprise — Let’s talk.

The page prices the business product the API comes with, not the API alone, as a tiered subscription; the service is delivered as managed.

Tagged areas include Customer Messaging, Marketing Automation, Email, CDP, and Transactional.

3 Plans Prices the product Basis: tiered subscription Delivered: managed
Transcribed from the provider's pricing page on 2026-10-12 — customer.io/pricing.
View Source
Customer MessagingMarketing AutomationEmailCDPTransactionalPlans

Plans

Essentials subscription
starts at $ 100 per month

Entry platform tier starting at $100/month, bundling a base profile allotment and email volume with the visual workflow builder, core AI Agent skills, and basic data integrations. Additional usage is billed at overage rates.

Base Subscription (subscription · month) from $100/month USD
Included Profiles (profiles · month) included in base USD
Included Email Volume (emails · month) up to 1,000,000 emails/month included USD
Additional Profiles (profiles · month) $0.009 per profile USD
Additional Emails (emails · month) $0.12 per 1,000 emails USD
AI Credits (credits · month) $10 per 100K credits USD
Premium subscription
starts at $ 1,000 per month

Higher tier starting at $1,000/month (billed yearly) with everything in Essentials plus more object types, elevated AI Agent limits with custom skills, Daily Routines, premium support with onboarding, HIPAA compliance, and premium data integrations. Profile and email volume are custom.

Base Subscription (subscription · month) from $1,000/month (billed yearly) USD
Included Profiles (profiles · month) custom volume USD
Included Email Volume (emails · month) custom volume USD
Enterprise enterprise
Let's talk

Custom pricing for organizations requiring dedicated infrastructure, advanced security and compliance, and dedicated support. Contact Customer.io sales.

Enterprise Agreement (contract · year) contact sales USD

Sources

Work with this as data

Every plan here is available over the APIs.io API and to AI agents over MCP.

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Tools for plans

4 MCP tools reach this
  • find_plansBrowse and filter every plan in the catalog.
  • apis_io_searchSTART HERE — APIs, providers and tags for one query, each with its total.
  • resolveTurn a domain, URL or GitHub org into the provider it belongs to.
  • find_cohortsEvery scored population of providers in the catalog.
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