Merge · JSON Structure

Ticketing Api Ticket Structure

A ticket or issue from a connected ticketing or project management system.

Type: object Properties: 16
IntegrationsPlatformUnified APIAgent HandlerLLM Gateway

Ticket is a JSON Structure definition published by Merge, describing 16 properties. It conforms to the https://json-structure.org/meta/core/v0/# meta-schema.

Properties

id remote_id name assignees creator due_date status description priority ticket_type tags completed_at ticket_url remote_was_deleted created_at modified_at

Meta-schema: https://json-structure.org/meta/core/v0/#

JSON Structure

Raw ↑ 
{
  "$schema": "https://json-structure.org/meta/core/v0/#",
  "$id": "https://raw.githubusercontent.com/api-evangelist/merge/refs/heads/main/json-structure/ticketing-api-ticket-structure.json",
  "name": "Ticket",
  "description": "A ticket or issue from a connected ticketing or project management system.",
  "type": "object",
  "properties": {
    "id": { "type": "uuid" },
    "remote_id": { "type": "string" },
    "name": { "type": "string" },
    "assignees": { "type": "array", "items": { "type": "uuid" } },
    "creator": { "type": "uuid" },
    "due_date": { "type": "datetime" },
    "status": { "type": "string", "enum": ["OPEN", "CLOSED", "IN_PROGRESS", "ON_HOLD"] },
    "description": { "type": "string" },
    "priority": { "type": "string", "enum": ["URGENT", "HIGH", "NORMAL", "LOW"] },
    "ticket_type": { "type": "string" },
    "tags": { "type": "array", "items": { "type": "string" } },
    "completed_at": { "type": "datetime" },
    "ticket_url": { "type": "uri" },
    "remote_was_deleted": { "type": "boolean" },
    "created_at": { "type": "datetime" },
    "modified_at": { "type": "datetime" }
  }
}