Deliveroo · JSON Structure

Order Api Sync Status Structure

Reports the result of synchronizing the order to the in-store system.

Type: object Properties: 4 Required: 2
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SyncStatus is a JSON Structure definition published by Deliveroo, describing 4 properties, of which 2 are required. It conforms to the https://json-structure.org/meta/core/v0/# meta-schema.

Properties

status reason notes occurred_at

Meta-schema: https://json-structure.org/meta/core/v0/#

JSON Structure

Raw ↑ 
{
  "$schema": "https://json-structure.org/meta/core/v0/#",
  "$id": "https://raw.githubusercontent.com/api-evangelist/deliveroo/refs/heads/main/json-structure/order-api-sync-status-structure.json",
  "name": "SyncStatus",
  "description": "Reports the result of synchronizing the order to the in-store system.",
  "type": "object",
  "properties": {
    "status": {
      "type": "string",
      "enum": [
        "succeeded",
        "failed"
      ],
      "description": "Whether the order was successfully sent to the in-store system.",
      "example": "succeeded"
    },
    "reason": {
      "type": "string",
      "nullable": true,
      "enum": [
        "price_mismatched",
        "pos_item_id_mismatched",
        "pos_item_id_not_found",
        "items_out_of_stock",
        "location_offline",
        "location_not_supported",
        "unsupported_order_type",
        "no_webhook_url",
        "webhook_failed",
        "timed_out",
        "other",
        "no_sync_confirmation"
      ],
      "description": "Reason for a failed sync status.",
      "example": "items_out_of_stock"
    },
    "notes": {
      "type": "string",
      "nullable": true,
      "description": "Free-text notes about the sync result.",
      "example": "example"
    },
    "occurred_at": {
      "type": "datetime",
      "description": "Timestamp when the sync result occurred.",
      "example": "2026-06-02T12:00:00Z"
    }
  },
  "required": [
    "status",
    "occurred_at"
  ]
}