Request body for submitting evidence to contest a dispute. May include file references, textual explanations, and shipping/tracking details.
Type: objectProperties: 6
FintechBNPLLendingPaymentsConsumer
EvidenceRequest is a JSON Structure definition published by Affirm, describing 6 properties. It conforms to the https://json-structure.org/meta/core/v0/# meta-schema.
{
"$schema": "https://json-structure.org/meta/core/v0/#",
"$id": "https://raw.githubusercontent.com/api-evangelist/affirm/refs/heads/main/json-structure/disputes-evidence-request-structure.json",
"name": "EvidenceRequest",
"description": "Request body for submitting evidence to contest a dispute. May include file references, textual explanations, and shipping/tracking details.",
"type": "object",
"properties": {
"files": {
"type": "array",
"description": "Array of file identifiers uploaded via the Files API to attach as documentary evidence.",
"items": {
"type": "string"
},
"example": [
"example_value"
]
},
"explanation": {
"type": "string",
"description": "Textual explanation of the merchant's position and why the dispute should be decided in the merchant's favor.",
"example": "example_value"
},
"tracking_number": {
"type": "string",
"description": "Shipment tracking number demonstrating that the order was delivered as expected.",
"example": "example_value"
},
"shipping_carrier": {
"type": "string",
"description": "Name of the shipping carrier used for the disputed order.",
"example": "example_value"
},
"customer_communication": {
"type": "string",
"description": "Description or summary of communications with the customer regarding the disputed order.",
"example": "example_value"
},
"refund_policy_disclosure": {
"type": "string",
"description": "Description of the merchant's refund policy as shown to the customer at the time of purchase.",
"example": "example_value"
}
}
}
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