Affirm · JSON Structure

Disputes Evidence Request Structure

Request body for submitting evidence to contest a dispute. May include file references, textual explanations, and shipping/tracking details.

Type: object Properties: 6
FintechBNPLLendingPaymentsConsumer

EvidenceRequest is a JSON Structure definition published by Affirm, describing 6 properties. It conforms to the https://json-structure.org/meta/core/v0/# meta-schema.

Properties

files explanation tracking_number shipping_carrier customer_communication refund_policy_disclosure

Meta-schema: https://json-structure.org/meta/core/v0/#

JSON Structure

disputes-evidence-request-structure.json Raw ↑
{
  "$schema": "https://json-structure.org/meta/core/v0/#",
  "$id": "https://raw.githubusercontent.com/api-evangelist/affirm/refs/heads/main/json-structure/disputes-evidence-request-structure.json",
  "name": "EvidenceRequest",
  "description": "Request body for submitting evidence to contest a dispute. May include file references, textual explanations, and shipping/tracking details.",
  "type": "object",
  "properties": {
    "files": {
      "type": "array",
      "description": "Array of file identifiers uploaded via the Files API to attach as documentary evidence.",
      "items": {
        "type": "string"
      },
      "example": [
        "example_value"
      ]
    },
    "explanation": {
      "type": "string",
      "description": "Textual explanation of the merchant's position and why the dispute should be decided in the merchant's favor.",
      "example": "example_value"
    },
    "tracking_number": {
      "type": "string",
      "description": "Shipment tracking number demonstrating that the order was delivered as expected.",
      "example": "example_value"
    },
    "shipping_carrier": {
      "type": "string",
      "description": "Name of the shipping carrier used for the disputed order.",
      "example": "example_value"
    },
    "customer_communication": {
      "type": "string",
      "description": "Description or summary of communications with the customer regarding the disputed order.",
      "example": "example_value"
    },
    "refund_policy_disclosure": {
      "type": "string",
      "description": "Description of the merchant's refund policy as shown to the customer at the time of purchase.",
      "example": "example_value"
    }
  }
}