Open Loyalty · FinOps Profile

Open Loyalty Finops

FinOps view of Open Loyalty spend. Open Loyalty Cloud is a managed loyalty SaaS billed on Monthly Active Members - a Platform Fee plus an Allowance Fee per active member - so the dominant cost driver is how many registered members actually perform a loyalty event each month rather than raw API call volume. The GitHub Open Source Edition carries no vendor invoice but is capped at ~200 members and shifts cost to your own hosting and operations. Enterprise agreements cover negotiated volume, SLAs, and services.

Open Loyalty Finops is the FinOps profile for Open Loyalty on the APIs.io network, aligned with the FinOps Foundation Framework.

It defines 3 billable meters, billed in USD, on a monthly cycle, and pricing category usage-based.

The profile maps 8 FOCUS columns for cost-allocation reporting.

Tagged areas include Loyalty, Gamification, Rewards, FinOps, and Cost Management.

Category: Marketing and Customer Engagement Pricing: Usage-Based Billing: Monthly FOCUS v1.3
LoyaltyGamificationRewardsFinOpsCost ManagementFOCUS

Framework Alignment

Framework
FinOps Foundation Framework
Data Spec
FOCUS v1.3

Charge Categories

UsagePurchase

FOCUS Columns

BillingCurrency
USD
ChargeCategory
Usage
InvoiceIssuerName
Open Loyalty
PricingCategory
Usage-Based
ProviderName
Open Loyalty
PublisherName
Open Loyalty
ServiceCategory
Marketing and Customer Engagement
ServiceName
Open Loyalty Cloud

Meters

monthly_active_members
Unit: members
Registered members performing at least one loyalty event in a calendar month; the primary billing metric.
platform_fee
Unit: subscription
Recurring platform subscription fee for the managed Open Loyalty Cloud instance.
self_hosted_compute
Unit: hours
Infrastructure cost of running the self-hosted Open Source Edition (no Open Loyalty invoice).

Sources