Neon One · FinOps Profile

Neonone Finops

FinOps view of Neon One spend. Neon CRM is billed as a per-organization software subscription (Essentials/Impact/Empower) priced against the nonprofit's annual revenue, with optional Memberships, Volunteers, and Events add-on modules each billed as a percentage surcharge on the base subscription. The Neon CRM API v2 and its webhooks are bundled into every subscription tier at no separate metered charge - API usage itself does not generate incremental Neon invoice line items. Payment processing (donations, memberships, store orders processed through Neon's integrated payment gateway) is billed separately as processing fees on transaction volume, not covered by this document.

Neonone Finops is the FinOps profile for Neon One on the APIs.io network, aligned with the FinOps Foundation Framework.

It defines 3 billable meters, billed in USD, on a monthly cycle, and pricing category subscription.

The profile maps 8 FOCUS columns for cost-allocation reporting.

Tagged areas include Nonprofit, CRM, Fundraising, FinOps, and Cost Management.

Category: SaaS - Nonprofit CRM and Fundraising Pricing: Subscription Billing: Monthly FOCUS v1.3
NonprofitCRMFundraisingFinOpsCost ManagementFOCUS

Framework Alignment

Framework
FinOps Foundation Framework
Data Spec
FOCUS v1.3

Charge Categories

PurchaseUsageAdjustment

FOCUS Columns

BillingCurrency
USD
ChargeCategory
Purchase
InvoiceIssuerName
Neon One
PricingCategory
Subscription
ProviderName
Neon One
PublisherName
Neon One
ServiceCategory
SaaS - Nonprofit CRM and Fundraising
ServiceName
Neon CRM

Meters

base_subscription
Unit: months
Monthly Essentials/Impact/Empower subscription fee, scaled to the organization's annual revenue tier.
addon_module_surcharge
Unit: percent
Percentage surcharge on the base subscription for the Memberships (+10%), Volunteers (+10%), or Events (+20%) add-on modules.
api_usage
Unit: requests
Neon CRM API v2 requests and webhook deliveries - included in subscription, not separately metered or billed.

Sources