Folk · FinOps Profile

Folk App Finops

FinOps view of Folk spend. Folk is a seat-based SaaS CRM: cost is driven almost entirely by the number of paid seats and the tier of each seat (Standard, Premium, or Enterprise), billed monthly or annually per user. There is no usage meter on the API itself - the Folk External API carries no separate per-call charge - but API access is gated to the Premium and Enterprise tiers, so the relevant cost lever for an integration is how many Premium/Enterprise seats the workspace carries. Secondary cost drivers are plan-bound credit limits (enrichment, AI/Magic Fields) and email-campaign send allowances.

Folk App Finops is the FinOps profile for Folk on the APIs.io network, aligned with the FinOps Foundation Framework.

It defines 3 billable meters, billed in USD, on a monthly or annual cycle, and pricing category subscription-based.

The profile maps 8 FOCUS columns for cost-allocation reporting.

Tagged areas include CRM, Relationships, Contacts, FinOps, and Cost Management.

Category: CRM and Relationship Management Pricing: Subscription-Based Billing: Monthly or Annual FOCUS v1.3
CRMRelationshipsContactsFinOpsCost ManagementFOCUS

Framework Alignment

Framework
FinOps Foundation Framework
Data Spec
FOCUS v1.3

Charge Categories

PurchaseUsageAdjustment

FOCUS Columns

BillingCurrency
USD
ChargeCategory
Purchase
InvoiceIssuerName
Folk
PricingCategory
Subscription-Based
ProviderName
Folk
PublisherName
Folk
ServiceCategory
CRM and Relationship Management
ServiceName
Folk

Meters

seats
Unit: seats
Paid user seats, the primary cost driver. Billed per seat per month (or annually) at the tier's rate; API access requires Premium or Enterprise seats.
email_campaign_sends
Unit: emails
Email campaign sends, allowanced per seat per month (e.g. 2,000 on Standard); overage/higher allowances vary by tier.
enrichment_credits
Unit: credits
Contact enrichment / AI (Magic Fields) credits, bounded by plan-level credit limits that increase with tier.

Sources