Donorbox · FinOps Profile

Donorbox Finops

FinOps view of Donorbox spend for a nonprofit organization. There is no metered cost tied to API calls themselves - the API is either bundled into the Pro/Premium monthly subscription or (per older documentation) a flat $17/month add-on. The dominant, variable cost driver is instead the platform fee charged as a percentage of each donation, ticket sale, membership payment, or peer-to-peer contribution processed through Donorbox, layered on top of the separate Stripe/PayPal payment-processing fee for the same transaction. Higher-tier plans trade a fixed monthly subscription for a lower percentage fee, which becomes cost-effective once transaction volume is high enough.

Donorbox Finops is the FinOps profile for Donorbox on the APIs.io network, aligned with the FinOps Foundation Framework.

It defines 5 billable meters, billed in USD, on a per-transaction fee charged at time of donation/purchase; subscription (pro/premium) billed monthly or annually cycle, and pricing category usage-based (transaction fee) plus optional flat subscription.

The profile maps 8 FOCUS columns for cost-allocation reporting.

Tagged areas include Nonprofit, Fundraising, Donations, FinOps, and Cost Management.

Category: Nonprofit Fundraising and Payments Pricing: Usage-Based (transaction fee) plus optional flat subscription Billing: Per-transaction fee charged at time of donation/purchase; subscription (Pro/Premium) billed monthly or annually FOCUS v1.3
NonprofitFundraisingDonationsFinOpsCost ManagementFOCUS

Framework Alignment

Framework
FinOps Foundation Framework
Data Spec
FOCUS v1.3

Charge Categories

UsagePurchaseTax

FOCUS Columns

BillingCurrency
USD
ChargeCategory
Usage
InvoiceIssuerName
Donorbox
PricingCategory
Usage-Based
ProviderName
Donorbox
PublisherName
Donorbox
ServiceCategory
Nonprofit Fundraising and Payments
ServiceName
Donorbox

Meters

donation_platform_fee
Unit: percent_of_transaction
Percentage fee charged on donation forms, donation pages, QuickDonate, and org-run peer-to-peer contributions (2.95% Standard, 1.75% Pro, 1.6% Premium).
ticketing_platform_fee
Unit: percent_of_transaction
Percentage fee charged on event ticketing, memberships, and supporter-run peer-to-peer transactions (3.95% Standard, 2% Pro/Premium).
payment_processor_fee
Unit: percent_plus_fixed
Separate Stripe/PayPal processing fee charged on the same transaction (e.g. ~2.2% + $0.30 for card payments via Stripe), independent of Donorbox's own platform fee.
plan_subscription
Unit: month
Monthly or annual subscription fee for the Pro ($150/month) or Premium (custom) plan tier, which also gates API and Zapier access.
addon_fees
Unit: month
Optional add-ons such as Text-to-Give ($19-$50/month) and Donorbox Live Kiosk ($15-$820/month or year depending on tier and device count).

Sources